PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Transworld Systems and Convergent Outsourcing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Transworld Systems
Convergent Outsourcing

Transworld Systems and Convergent Outsourcing Overview

Total reviews
208
254
Company responses
0
6
Issues resolved
0
0

Convergent Outsourcing was first mentioned on PissedConsumer on Dec 16, 2011 and since then this brand received 254 reviews. It is 46 reviews more than Transworld Systems received since Jan 11, 2008.

Transworld Systems and Convergent Outsourcing Consumer Ratings

Rank
35 out of 317 in Collection Agencies category
40 out of 317 in Collection Agencies category
Customer service
27 in category
33 in category
Product or Service Quality
26 in category
34 in category
Website
34 in category
33 in category

According to consumer ratings and reviews, Transworld Systems ranks 5 points higher in the Collection Agencies category than Convergent Outsourcing. People gave Transworld Systems 1.3 stars for Customer service criterion in Collection Agencies category and it is 60 points higher than the worst rated brand in this category. At the same time, Convergent Outsourcing was rated 1.2 stars for Customer service criterion in this category and it is 54 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Transworld Systems has a higher rating than Convergent Outsourcing. Regarding Website criterion, consumers gave Transworld Systems 1.2 stars and it is 61% greater than other in category. Convergent Outsourcing however was rated 1.3 stars and it is 62% greater than other in category.

Transworld Systems and Convergent Outsourcing Rating Details

Customer service
1.3 (51 reviews)
1.2 (41 reviews)
Reviewer's quote

Worse customer service. Phone are hardly been answered..

Isatu

...I have no account number or any information necessary to resolve with customer service. All collection agencies have a duty to confirm a debt for a 30 day period (federal law). They never contacted me...

Eric J
Product or Service Quality
1.2 (42 reviews)
1.1 (34 reviews)
Reviewer's quote

I feel like they lied to me I made my payment and now they're telling me it's going to take 30 days for a paid in full letter when I spoke with the lady named Irene she told me that she would be faxing a paid in full letter but now she's playing games.

PissedConsumer1123519

This company repeatedly called my 80 yo father about my account when There is no way they should have had the number. It upsets him then he upsets me thanks You really are resolving problems arent you guys? Maybe do things right and god wont outsource to come after you! :wtf:

C H
Website
1.2 (42 reviews)
1.3 (32 reviews)
Reviewer's quote

...They continue to tell me top go to the ADP website and get it. I do not have access top ADP for this company anymore due to the fact that i don't work there anymore. When i called ADP, they told me to call TSI for the stub..

PissedConsumer1668527

Just received a invoice that I owe $1,815. LOL!!! Sprint is the Creditor. Said if I paid in “Full” now, it will be $907. Half price!!! What a deal!!! It would be if I really owe this money. Problem is, I never used a day of Sprint service in my life!! Nice try. Sadly, some people do pay what they...

PissedConsumer1628402

Transworld Systems and Convergent Outsourcing Pros and Cons

Pros
  • Sales rep
  • Professional manner on phone
  • Be sure to hear the other side
No votes
Cons
  • Customer service
  • Unethical business practices
  • Rude customer service reps
  • Not nice
  • Bogus information
  • Obstructing do not call requests

Transworld Systems and Convergent Outsourcing Most Positive Reviews

Top rated reviews
5

I've been with Transworld Systems for over 30 years and
most all these Complaints are "sour grapes" of people that owe
...

5

I received a bill from convergent in regards to regions bank .. stating I owe a balance for 565 from an over drawn...

Transworld Systems and Convergent Outsourcing Most Critical Reviews

Lowest rated reviews
1

I received a bill from Transworld saying that I owed my mother's assisted living facility almost $1,000. What a shock,...

1

They tried collecting a debt on me that did not even exist from Comcast Cable. I never received anything from Comcast,...

Transworld Systems and Convergent Outsourcing Latest Reviews

Recent published reviews
1

I do not have access top my last paycheck stub. I have requested it several times and no once is helping. They continue...

Read all 208 reviews

Your day is coming bastards.

Read all 254 reviews

Transworld Systems and Convergent Outsourcing Products and Services

Most reviewed product and services
  • Transworld Systems Debt Collection (24 reviews)
  • Transworld Systems Customer Care (22 reviews)
  • Transworld Systems Website (1 review)
  • Convergent Outsourcing Debt Collection (16 reviews)
  • Convergent Outsourcing Customer Care (10 reviews)
  • Convergent Outsourcing T Mobile Debt Collection (3 reviews)