PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Midland Credit Management and Convergent Outsourcing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Midland Credit Management
Convergent Outsourcing

Midland Credit Management and Convergent Outsourcing Overview

Total reviews
336
254
Company responses
0
6
Issues resolved
0
0

Midland Credit Management was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 336 reviews. It is 82 reviews more than Convergent Outsourcing received since Dec 16, 2011.

Midland Credit Management and Convergent Outsourcing Consumer Ratings

Rank
52 out of 313 in Collection Agencies category
42 out of 313 in Collection Agencies category
Product or Service Quality
57 in category
35 in category
Customer service
69 in category
35 in category
Website
62 in category
34 in category

According to consumer ratings and reviews, Convergent Outsourcing ranks 10 points higher in the Collection Agencies category than Midland Credit Management. People gave Midland Credit Management 1 stars for Product or Service Quality criterion in Collection Agencies category and it is 20 points higher than the worst rated brand in this category. At the same time, Convergent Outsourcing was rated 1.1 stars for Product or Service Quality criterion in this category and it is 42 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Convergent Outsourcing has a higher rating than Midland Credit Management. Regarding Website criterion, consumers gave Midland Credit Management 1 stars and it is 79% worse than other in category. Convergent Outsourcing however was rated 1.3 stars and it is 56% greater than other in category.

Midland Credit Management and Convergent Outsourcing Rating Details

Product or Service Quality
1 (10 reviews)
1.1 (34 reviews)
Reviewer's quote

They refused to work with me regarding a settlement that I can actually do and stick to. Complaint has been filed with CFPB. This has been years with this shady company they refuse to budge...…..Ive settled all my other accounts with other companies just fine NO ISSUESS!!!!

Wendy

...Problem is, I never used a day of Sprint service in my life!! Nice try. Sadly, some people do pay what they don’t owe..

PissedConsumer1628402
Customer service
1 (10 reviews)
1.2 (41 reviews)
Reviewer's quote

I was told you do not take credit cards or debit payments was told I had to give checking account number and checking information . Well after doing that my checking account has had number of withdrawels done from a third party . I had to close my account . You are the only company that had my...

Linda

...I have no account number or any information necessary to resolve with customer service. All collection agencies have a duty to confirm a debt for a 30 day period (federal law). They never contacted me...

Eric J
Website
1 (9 reviews)
1.3 (32 reviews)
Reviewer's quote

I made a payment arrangement online at their website. Then 10 minutes later I called them back and decided to settle the account. Which means the payment arragement I made on line should have automatically canceled...

Markese

They say I owe Sprint $294 so I called them. Told them I NEVER had a Sprint account. They said it may be a fraudulent account and wanted my last 4 SS#. I told them NO and they said they can't confirm if it was me so I said BYE. I am sending them a letter asking them to verify the debt. I will be...

PissedConsumer1622035

Midland Credit Management and Convergent Outsourcing Pros and Cons

Pros
No votes
No votes
Cons
  • Whole experieance
  • Constant phone calls
  • Wont help you
  • Not nice
  • Bogus information
  • Obstructing do not call requests

Midland Credit Management and Convergent Outsourcing Most Positive Reviews

Top rated reviews
No votes
5

I received a bill from convergent in regards to regions bank .. stating I owe a balance for 565 from an over drawn...

Midland Credit Management and Convergent Outsourcing Most Critical Reviews

Lowest rated reviews
1

I have no clue who these people are nor why they are calling me. I do not owe anyone for anything. They have called me...

1

They tried collecting a debt on me that did not even exist from Comcast Cable. I never received anything from Comcast,...

Midland Credit Management and Convergent Outsourcing Latest Reviews

Recent published reviews

Claimed I owe them I never got a loan through Citi for this amount I don't know who they are they sent me a letter....

Read all 336 reviews

Just a number showing up as someone else.

Read all 254 reviews

Midland Credit Management and Convergent Outsourcing Products and Services

Most reviewed product and services
  • Midland Credit Management Debt Collection (102 reviews)
  • Convergent Outsourcing Debt Collection (15 reviews)
  • Convergent Outsourcing Customer Care (10 reviews)
  • Convergent Outsourcing T Mobile Debt Collection (3 reviews)