PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Ic System and Convergent Outsourcing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Convergent Outsourcing was first mentioned on PissedConsumer on Dec 16, 2011 and since then this brand received 254 reviews. It is 1 review more than Ic System received since Feb 23, 2008.
Ic System and Convergent Outsourcing Consumer Ratings
Rank
26
out of 318 in Collection Agencies category
40
out of 318 in Collection Agencies category
Customer service
24
in category
33
in category
Product or Service Quality
18
in category
34
in category
Website
21
in category
33
in category
According to consumer ratings and reviews, Ic System ranks 14 points higher in the Collection Agencies category than Convergent Outsourcing.
People gave Ic System 1.4 stars for Customer service criterion in Collection Agencies category and it is 64 points higher than the worst rated brand in this category.
At the same time, Convergent Outsourcing was rated 1.2 stars for Customer service criterion in this category and it is 55 points higher than the worst rated brand in this category.
If we look at Product or Service Quality criterion, than we see that Ic System has a higher rating than Convergent Outsourcing.
Regarding Website criterion, consumers gave Ic System 1.6 stars and it is 76% greater than other in category.
Convergent Outsourcing however was rated 1.3 stars and it is 63% greater than other in category.
Ic System and Convergent Outsourcing Rating Details
Customer service
1.4 (10 reviews)
1.2 (41 reviews)
Reviewer's quote
...What service, item or other tangible benefit does ICS provide PERSONALLY to YOU that YOU owe THEM for? Of course nothing, So why should anyone ever pay these hacks a *** dime?..
PissedConsumer1124689
...I have no account number or any information necessary to resolve with customer service. All collection agencies have a duty to confirm a debt for a 30 day period (federal law). They never contacted me...
Eric J
Product or Service Quality
1.6 (9 reviews)
1.1 (34 reviews)
Reviewer's quote
Out of nowhere I started receiving calls from this company. They will use different numbers to call and I got them all blocked. Then they sent a letter requesting payment for a animal hospital that NEVER CONTACTED ME to say I was delinquent in payment. They receive their payments automatically from...
PissedConsumer1094884
This company repeatedly called my 80 yo father about my account when There is no way they should have had the number. It upsets him then he upsets me thanks You really are resolving problems arent you guys? Maybe do things right and god wont outsource to come after you! :wtf:
C H
Website
1.6 (7 reviews)
1.3 (32 reviews)
Reviewer's quote
I tried to make a payment on their website but when I put in the reference number there is a message that pops up saying " Sorry, that debt could not be found" I emailed them to contact me and still have not heard anything. Checked my credit report and they have reported it. Can anyone tell me what...
PissedConsumer748192
Just received a invoice that I owe $1,815. LOL!!! Sprint is the Creditor. Said if I paid in “Full” now, it will be $907. Half price!!! What a deal!!! It would be if I really owe this money. Problem is, I never used a day of Sprint service in my life!! Nice try. Sadly, some people do pay what they...
PissedConsumer1628402
Ic System and Convergent Outsourcing Pros and Cons
Pros
Staff professionalism
No votes
Cons
No votes
Not nice
Bogus information
Obstructing do not call requests
Ic System and Convergent Outsourcing Most Positive Reviews
Top rated reviews
4
I need to improve my credit score by clearing up a bill with Medina Memorial Hospital that has been placed in...
How would you compare Ic System vs Convergent Outsourcing?