PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ic System and Convergent Outsourcing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ic System
Convergent Outsourcing

Ic System and Convergent Outsourcing Overview

Total reviews
253
254
Company responses
0
6
Issues resolved
0
0

Convergent Outsourcing was first mentioned on PissedConsumer on Dec 16, 2011 and since then this brand received 254 reviews. It is 1 review more than Ic System received since Feb 23, 2008.

Ic System and Convergent Outsourcing Consumer Ratings

Rank
26 out of 318 in Collection Agencies category
40 out of 318 in Collection Agencies category
Customer service
24 in category
33 in category
Product or Service Quality
18 in category
34 in category
Website
21 in category
33 in category

According to consumer ratings and reviews, Ic System ranks 14 points higher in the Collection Agencies category than Convergent Outsourcing. People gave Ic System 1.4 stars for Customer service criterion in Collection Agencies category and it is 64 points higher than the worst rated brand in this category. At the same time, Convergent Outsourcing was rated 1.2 stars for Customer service criterion in this category and it is 55 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Ic System has a higher rating than Convergent Outsourcing. Regarding Website criterion, consumers gave Ic System 1.6 stars and it is 76% greater than other in category. Convergent Outsourcing however was rated 1.3 stars and it is 63% greater than other in category.

Ic System and Convergent Outsourcing Rating Details

Customer service
1.4 (10 reviews)
1.2 (41 reviews)
Reviewer's quote

...What service, item or other tangible benefit does ICS provide PERSONALLY to YOU that YOU owe THEM for? Of course nothing, So why should anyone ever pay these hacks a *** dime?..

PissedConsumer1124689

...I have no account number or any information necessary to resolve with customer service. All collection agencies have a duty to confirm a debt for a 30 day period (federal law). They never contacted me...

Eric J
Product or Service Quality
1.6 (9 reviews)
1.1 (34 reviews)
Reviewer's quote

Out of nowhere I started receiving calls from this company. They will use different numbers to call and I got them all blocked. Then they sent a letter requesting payment for a animal hospital that NEVER CONTACTED ME to say I was delinquent in payment. They receive their payments automatically from...

PissedConsumer1094884

This company repeatedly called my 80 yo father about my account when There is no way they should have had the number. It upsets him then he upsets me thanks You really are resolving problems arent you guys? Maybe do things right and god wont outsource to come after you! :wtf:

C H
Website
1.6 (7 reviews)
1.3 (32 reviews)
Reviewer's quote

I tried to make a payment on their website but when I put in the reference number there is a message that pops up saying " Sorry, that debt could not be found" I emailed them to contact me and still have not heard anything. Checked my credit report and they have reported it. Can anyone tell me what...

PissedConsumer748192

Just received a invoice that I owe $1,815. LOL!!! Sprint is the Creditor. Said if I paid in “Full” now, it will be $907. Half price!!! What a deal!!! It would be if I really owe this money. Problem is, I never used a day of Sprint service in my life!! Nice try. Sadly, some people do pay what they...

PissedConsumer1628402

Ic System and Convergent Outsourcing Pros and Cons

Pros
  • Staff professionalism
No votes
Cons
No votes
  • Not nice
  • Bogus information
  • Obstructing do not call requests

Ic System and Convergent Outsourcing Most Positive Reviews

Top rated reviews
4

I need to improve my credit score by clearing up a bill with Medina Memorial Hospital that has been placed in...

5

I received a bill from convergent in regards to regions bank .. stating I owe a balance for 565 from an over drawn...

Ic System and Convergent Outsourcing Most Critical Reviews

Lowest rated reviews
1

My 87-year old mother received a notice from IC Systems regarding a debt of $490 that she supposedly owed to PayPal. My...

1

They tried collecting a debt on me that did not even exist from Comcast Cable. I never received anything from Comcast,...

Ic System and Convergent Outsourcing Latest Reviews

Recent published reviews

I am infuriated that I have already wasted so much time on this website just trying to find a place to just sent a messa...

Read all 253 reviews

Your day is coming bastards.

Read all 254 reviews

Ic System and Convergent Outsourcing Products and Services

Most reviewed product and services
  • Ic System Debt Collection (3 reviews)
  • Convergent Outsourcing Debt Collection (16 reviews)
  • Convergent Outsourcing Customer Care (10 reviews)
  • Convergent Outsourcing T Mobile Debt Collection (3 reviews)