PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ic System and Convergent Outsourcing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ic System
Convergent Outsourcing

Ic System and Convergent Outsourcing Overview

Total reviews 253 257
Company responses 0 6
Issues resolved 0 0

Ic System and Convergent Outsourcing Consumer Ratings

Rank
30 out of 235 in Collection Agencies category
45 out of 235 in Collection Agencies category
Customer service
26 in category
37 in category
Product or Service Quality
18 in category
35 in category
Website
24 in category
39 in category
Reliability
18 in category
30 in category

Ic System and Convergent Outsourcing Rating Details

Customer service
1.4 (10 reviews)
1.2 (42 reviews)
Reviewer's quote

...What service, item or other tangible benefit does ICS provide PERSONALLY to YOU that YOU owe THEM for? Of course nothing, So why should anyone ever pay these hacks a *** dime?..

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...I have no account number or any information necessary to resolve with customer service. All collection agencies have a duty to confirm a debt for a 30 day period (federal law). They never contacted me...

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Product or Service Quality
1.6 (9 reviews)
1.1 (36 reviews)
Reviewer's quote

Out of nowhere I started receiving calls from this company. They will use different numbers to call and I got them all blocked. Then they sent a letter requesting payment for a animal hospital that NEVER CONTACTED ME to say I was delinquent in payment. They receive their payments automatically from...

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...Problem is, I never used a day of Sprint service in my life!! Nice try. Sadly, some people do pay what they don’t owe..

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Website
1.6 (7 reviews)
1.3 (33 reviews)
Reviewer's quote

I tried to make a payment on their website but when I put in the reference number there is a message that pops up saying " Sorry, that debt could not be found" I emailed them to contact me and still have not heard anything. Checked my credit report and they have reported it. Can anyone tell me what...

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They keep calling from an Alexandria, VA number claiming to be calling on behalf of Verizon and asking for my social security number. I have never had a Verizon account. Somebody needs to shut these guys down

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Reliability
1.5 (6 reviews)
1.1 (19 reviews)
Reviewer's quote

Many many years ago, I paid IC Systems $200/month to pay down an old Apple account. When I got it current, they wanted more money. I told them I wouldn’t send them another dime until I got a statement showing all my payments.I never heard from them again. Years later, I got a copy of my credit...

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They say I owe Sprint $294 so I called them. Told them I NEVER had a Sprint account. They said it may be a fraudulent account and wanted my last 4 SS#. I told them NO and they said they can't confirm if it was me so I said BYE. I am sending them a letter asking them to verify the debt. I will be...

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Ic System and Convergent Outsourcing Pros and Cons

Pros
  • Staff professionalism
No votes
Cons
No votes
  • Not nice
  • Bogus information
  • Obstructing do not call requests

Ic System and Convergent Outsourcing Most Positive Reviews

Top rated reviews
4

I need to improve my credit score by clearing up a bill with Medina Memorial Hospital that has been placed in...

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5

I received a bill from convergent in regards to regions bank .. stating I owe a balance for 565 from an over drawn...

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No votes
No votes

Ic System and Convergent Outsourcing Most Critical Reviews

Lowest rated reviews
1

My 87-year old mother received a notice from IC Systems regarding a debt of $490 that she supposedly owed to PayPal. My...

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1

They tried collecting a debt on me that did not even exist from Comcast Cable. I never received anything from Comcast,...

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1

I got a call, wanted to pay it, asked when the bill was from, to make sure it was legit, IC lady starts asking why I...

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1

I just received a mail stating that I owed HSBC about $8000 and they were willing to settle for $800. This is an apparen...

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Ic System and Convergent Outsourcing Latest Reviews

Recent published reviews
No votes

I am infuriated that I have already wasted so much time on this website just trying to find a place to just sent a messa...

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No votes

Please save your time and pay the original creditor. Do not pay them. They will lie and say the settlement offer...

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No votes

I signed into their website and tried to dispute the claim and they give you 3 options as to why you did not pay and non...

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1

They keep calling from an Alexandria, VA number claiming to be calling on behalf of Verizon and asking for my social...

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Ic System and Convergent Outsourcing Products and Services

Most reviewed product and services
  • Ic System Debt Collection (3 reviews)
  • Convergent Outsourcing Debt Collection (15 reviews)
  • Convergent Outsourcing Customer Care (10 reviews)
  • Convergent Outsourcing T Mobile Debt Collection (3 reviews)