PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Convergent Outsourcing and ER Solutions as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Convergent Outsourcing
ER Solutions

Convergent Outsourcing and ER Solutions Overview

Total reviews
254
214
Company responses
6
0
Issues resolved
0
0

Convergent Outsourcing was first mentioned on PissedConsumer on Dec 16, 2011 and since then this brand received 254 reviews. It is 40 reviews more than ER Solutions received since May 2, 2008.

Convergent Outsourcing and ER Solutions Consumer Ratings

Rank
40 out of 318 in Collection Agencies category
48 out of 318 in Collection Agencies category
Customer service
33 in category
83 in category
Product or Service Quality
34 in category
70 in category
Website
33 in category
73 in category

According to consumer ratings and reviews, Convergent Outsourcing ranks 8 points higher in the Collection Agencies category than ER Solutions. People gave Convergent Outsourcing 1.2 stars for Customer service criterion in Collection Agencies category and it is 55 points higher than the worst rated brand in this category. At the same time, ER Solutions was rated 1 stars for Customer service criterion in this category and it is 5 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Convergent Outsourcing has a higher rating than ER Solutions. Regarding Website criterion, consumers gave Convergent Outsourcing 1.3 stars and it is 63% greater than other in category. ER Solutions however was rated 1 stars and it is 82% worse than other in category.

Convergent Outsourcing and ER Solutions Rating Details

Customer service
1.2 (41 reviews)
1 (2 reviews)
Reviewer's quote

...I have no account number or any information necessary to resolve with customer service. All collection agencies have a duty to confirm a debt for a 30 day period (federal law). They never contacted me...

Eric J

...has continued to call my job when told by owner not to do so! The ladies who answer the phone here, do so for the companies business purposes, as a message service or go between! Having asked them not to call, legal action against them is next if they do comply with law and owners request. Attention to this matter would...

PissedConsumer604002
Product or Service Quality
1.1 (34 reviews)
1 (2 reviews)
Reviewer's quote

This company repeatedly called my 80 yo father about my account when There is no way they should have had the number. It upsets him then he upsets me thanks You really are resolving problems arent you guys? Maybe do things right and god wont outsource to come after you! :wtf:

C H

I just received a call that said they were working for PayPal and needed to verify my information before they could continue. I said "Go ahead, tell me what information you have and I will let you know if it is accurate". He says "It doesnt work like that. Please verify your email or mailing...

PissedConsumer959464
Website
1.3 (32 reviews)
1 (1 review)
Reviewer's quote

Just received a invoice that I owe $1,815. LOL!!! Sprint is the Creditor. Said if I paid in “Full” now, it will be $907. Half price!!! What a deal!!! It would be if I really owe this money. Problem is, I never used a day of Sprint service in my life!! Nice try. Sadly, some people do pay what they...

PissedConsumer1628402

No items

Convergent Outsourcing and ER Solutions Pros and Cons

Pros
No votes
No votes
Cons
  • Not nice
  • Bogus information
  • Obstructing do not call requests
No votes

Convergent Outsourcing and ER Solutions Most Positive Reviews

Top rated reviews
5

I received a bill from convergent in regards to regions bank .. stating I owe a balance for 565 from an over drawn...

No votes

Convergent Outsourcing and ER Solutions Most Critical Reviews

Lowest rated reviews
1

They tried collecting a debt on me that did not even exist from Comcast Cable. I never received anything from Comcast,...

1

This company has continued to call my job when told by owner not to do so! The ladies who answer the phone here, do so...

Convergent Outsourcing and ER Solutions Latest Reviews

Recent published reviews

Your day is coming bastards.

Read all 254 reviews

Trying to request a deletion letter

Read all 214 reviews

Convergent Outsourcing and ER Solutions Products and Services

Most reviewed product and services
  • Convergent Outsourcing Debt Collection (16 reviews)
  • Convergent Outsourcing Customer Care (10 reviews)
  • Convergent Outsourcing T Mobile Debt Collection (3 reviews)
  • Er Solutions Customer Care (2 reviews)