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Control4

Gadgets and Accessories
Has verified representatives
  • 0 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $16.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Overall idea 1

Customers don't like

  • Service aspect5
  • Having to call the dealer for everything4
  • Its unreliability3
  • Do as long as they push control4 products2
  • System quality2
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Roku

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 160 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Easy installation 2
  • Would like the product if it worked the way its supposed to 2
  • Having netflix and hulu 2
  • Price 2
  • Watching a lot of free tv 1

Customers don't like

  • Customer service12
  • Does not stand behind product5
  • Lack of technical support4
  • Roku server issues4
  • Losing connection all the time4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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