PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Consumer Priority Service and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Consumer Priority Service
Whirlpool

Consumer Priority Service and Whirlpool Overview

Total reviews
7
1407
Company responses
0
0
Issues resolved
0
13

Consumer Priority Service and Whirlpool Consumer Ratings

Rank
208 out of 1792 in Appliances and Electronics category
413 out of 1792 in Appliances and Electronics category
Value for money
184 in category
349 in category
Website
200 in category
295 in category
Warranty
131 in category
274 in category
Price Affordability
309 in category
327 in category

Consumer Priority Service and Whirlpool Rating Details

Value for money
2 (4 reviews)
1.4 (304 reviews)
Reviewer's quote

I got a call from Nathan Zalta, he was very nice and told me that that the GE repairman should never have asked me for money for the call. I explained the mix up that CPS placed it in as a cash call not a warranty call. He said he understood and was sorry for the length of time it was taking to...

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...A person came from Whirlpool company and did nothing but argued a lot for giving full money of 5770/- Rs. He told one more person will come for remaining work in just half an hour. But the second person has not turned up even till today i...

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Website
2.3 (4 reviews)
2 (290 reviews)
Reviewer's quote

...I got onto the CPS website but was unable to file a claim. I sent them an email through their system notifying them of the same. I call the following day, provide my info and am told that the warranty on the refrain was already assigned to another person...

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...A Kitchenaid, top line refrigerator needed a part that costs $55 at the parts website and took 10 minutes to install was refused. The idiots would have saved so much in labor costs by simply authorizing one after the first visit!..

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Warranty
2 (4 reviews)
1.4 (333 reviews)
Reviewer's quote

...They are standing by their warranty and offered an extended warranty for free. There apparently was a miscommunication, Eric was understanding and resolved the issue immediately. Consumer Priority Service definitely cares about their customers feelings! I am impressed!!..

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Dan Marc, the authorized warranty service center, on two separate occasions, using the trial-and-error method instead of proven diagnostic practices, has swapped out various parts with no success. As the end-of-warranty date approaches, the fridge is still freezing food. When attempting to speak...

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Price Affordability
2.3 (4 reviews)
2.2 (307 reviews)
Reviewer's quote

They will give you the runaround FOREVER! They never call you back or send a rep as promised. We have been trying to get our washer /dryer repaired for months. Don't use them, they are the worst.

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...in my opinion, and I have had many washing machines with sensing at different price points, there is no sensing feature on this model even though it indicates it on control panel. Water savings = zero. Sensing ability = zero...

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Consumer Priority Service and Whirlpool Pros and Cons

Pros
  • Warrenty was good price
  • Immediate resolution
  • I will never buy whirlpool appliance
  • Quality look
  • Design
Cons
  • Do not stand by their warrenties
  • Customer service
  • Unhelpful customer service
  • Customer service
  • Shabby product

Consumer Priority Service and Whirlpool Most Positive Reviews

Top rated reviews
5

Consumer priority service reached out to rectify the situation. They are standing by their warranty and offered an...

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5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

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No votes
5

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on...

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Consumer Priority Service and Whirlpool Most Critical Reviews

Lowest rated reviews
1

I was unfortunate enough to have bought an extended warranty through this company. I thought I was in good hands based...

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1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

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1

They will give you the runaround FOREVER! They never call you back or send a rep as promised. We have been trying to...

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1

the ice maker was such a piece of junk they had to redesign it but did not RECALL it so they would not have to pay for t...

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Consumer Priority Service and Whirlpool Latest Reviews

Recent published reviews
No votes

looks like a scam to me will not buy

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1.5

I have a whirlpool refrigerator model ED5KVEXVB00. Its almost 10 years old now but all plastic components to the...

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1.3

BEWAHREND TO STAY AWAY FROM THIS COMPANY
I purchased some appliances and along with the appliances I purchased an exten...

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1.8

I have both a Whirlpool washer and a dryer. This is not my first go-round with Whirlpool appliances. As a little girl,...

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Consumer Priority Service and Whirlpool Products and Services

Most reviewed product and services
  • Consumer Priority Service Warranty (4 reviews)
  • Whirlpool Washing Machine (323 reviews)
  • Whirlpool Refrigerator (291 reviews)
  • Whirlpool Dishwasher (77 reviews)