PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SquareTrade and Consumer Priority Service as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SquareTrade
Consumer Priority Service

SquareTrade and Consumer Priority Service Overview

Total reviews
581
6
Company responses
0
0
Issues resolved
11
0

SquareTrade and Consumer Priority Service Consumer Ratings

Rank
120 out of 1060 in Insurance category
144 out of 1779 in Appliances and Electronics category
Customer service
86 in category
79 in category
Product or Service Quality
100 in category
104 in category
Exchange, Refund and Cancellation Policy
77 in category
73 in category
Value for money
103 in category
128 in category

SquareTrade and Consumer Priority Service Rating Details

Customer service
1.6 (300 reviews)
2.3 (3 reviews)
Reviewer's quote

...if you ever remember being in VRU (Voice Response Unit) *** in the 80's, 90's and 00's, it has now been replaced with "WEB *** No way to chat with their customer service (they have a little tab at the bottom right on their website that says that there are "Agent Offline" Go ahead. Try it. Go to their website's...

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...And the supervisor Eli has absolutely no customer service skills the way he constantly spoke over me and when I tried to correct his inaccuracies, he just kept talking and never once took the time to listen to what I had to say, extremely poor customer relations. BE WARNED..

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Product or Service Quality
1.5 (274 reviews)
2.3 (3 reviews)
Reviewer's quote

They offered replacement a low-end set, costing $426, which needless to say, did not have HALF the features my mid-range set had, or picture quality. There 2nd offering was a set, which like their initial offering had a LOT of consumer complaints. It appeared that Squaretrade had gone for sets that...

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Consumer priority service reached out to rectify the situation. They are standing by their warranty and offered an extended warranty for free. There apparently was a miscommunication, Eric was understanding and resolved the issue immediately...

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Exchange, Refund and Cancellation Policy
1.6 (266 reviews)
2.3 (3 reviews)
Reviewer's quote

To whom it may concern Squaretrade is a *** SCAM! Me &;; my wife purchased a television from Sam's Club & we had to exchange the television & Sam's Club transferred the scam to the new television. Well one night while being stuck in the house quarantined by the COVID19 Pandemic...

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I was unfortunate enough to have bought an extended warranty through this company. I thought I was in good hands based on previous reviews I was wrong. In July my freezer broke I called in a claim and was assured that a GE service representative would set an appointment within 24 hours. I did get...

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Value for money
1.6 (256 reviews)
2.3 (3 reviews)
Reviewer's quote

...I am upset that I have wasted my money, on a warranty that it's like pull a tooth. The phone camera that I purchase freeze and I have only had it for 3 weeks, it don't work the camera..

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No items

SquareTrade and Consumer Priority Service Pros and Cons

Pros
  • Service i received in the past
  • Initial ploy sounded good
  • Price
  • Warrenty was good price
  • Immediate resolution
Cons
  • Run around no positive service
  • Horrible customer service
  • Being deceived
  • Do not stand by their warrenties
  • Customer service

SquareTrade and Consumer Priority Service Most Positive Reviews

Top rated reviews
5

Fraudulent Business Practices! I bought an iphone from Consumer Cellular. It was defective and was replaced with a new i...

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5

Consumer priority service reached out to rectify the situation. They are standing by their warranty and offered an...

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5

Please call me back at 77471180302

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No votes

SquareTrade and Consumer Priority Service Most Critical Reviews

Lowest rated reviews
1

I read a lot of good review with SquareTrade but I guess at some point someone has to pay for the good that they are...

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1

I was unfortunate enough to have bought an extended warranty through this company. I thought I was in good hands based...

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1

Been having trouble with my cell phone the last month. It's obvious something is wrong as it freezes and won't turn on...

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1.3

BEWAHREND TO STAY AWAY FROM THIS COMPANY
I purchased some appliances and along with the appliances I purchased an exten...

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SquareTrade and Consumer Priority Service Latest Reviews

Recent published reviews
3.1

Squaretrade prices their policy based on the cost of your TV, which would seem reasonable. The problem comes if your TV...

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No votes

looks like a scam to me will not buy

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2.4

These people has no idea how hard it is to take these pictures and they don't get it either....all I want to know what...

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No votes

I purchased a phone off Ebay and was contacted by this bunch of scam artists to purchase a warranty including...

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SquareTrade and Consumer Priority Service Products and Services

Most reviewed product and services
  • Squaretrade Protection Plan (92 reviews)
  • Squaretrade Claim (57 reviews)
  • Squaretrade Customer Care (57 reviews)
  • Consumer Priority Service Warranty (4 reviews)