PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Consumer Priority Service and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Consumer Priority Service
Samsung Electronics

Consumer Priority Service and Samsung Electronics Overview

Total reviews
7
861
Company responses
0
0
Issues resolved
0
10

Consumer Priority Service and Samsung Electronics Consumer Ratings

Rank
207 out of 1792 in Appliances and Electronics category
366 out of 1792 in Appliances and Electronics category
Website
202 in category
246 in category
Warranty
131 in category
304 in category
Value for money
188 in category
352 in category
Price Affordability
312 in category
335 in category

Consumer Priority Service and Samsung Electronics Rating Details

Website
2.3 (4 reviews)
2 (158 reviews)
Reviewer's quote

...I got onto the CPS website but was unable to file a claim. I sent them an email through their system notifying them of the same. I call the following day, provide my info and am told that the warranty on the refrain was already assigned to another person...

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On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

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Warranty
2 (4 reviews)
1.3 (150 reviews)
Reviewer's quote

...They are standing by their warranty and offered an extended warranty for free. There apparently was a miscommunication, Eric was understanding and resolved the issue immediately. Consumer Priority Service definitely cares about their customers feelings! I am impressed!!..

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...Samsung wont honor warranty i received the 2019 65 RU800 TV as a gift. Right out of the box, there was a Picture issue. I spent hours in the phone, on hold and troubleshooting, with three diff samsung reps, sent photos, and they finally assured me this was under warranty and would be repaired...

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Value for money
2 (4 reviews)
1.4 (150 reviews)
Reviewer's quote

I got a call from Nathan Zalta, he was very nice and told me that that the GE repairman should never have asked me for money for the call. I explained the mix up that CPS placed it in as a cash call not a warranty call. He said he understood and was sorry for the length of time it was taking to...

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I told him to come to get it I wanted my money back or a new washer he hung up on me. Five years later during a spin, the tub dragged on the floor and the motor burned. The top loader I have now has ruined new clothes everything is always dirty it gets moldy every other wash load my clothes have an...

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Price Affordability
2.3 (4 reviews)
2.1 (161 reviews)
Reviewer's quote

They will give you the runaround FOREVER! They never call you back or send a rep as promised. We have been trying to get our washer /dryer repaired for months. Don't use them, they are the worst.

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The worst deal you could ever make…worst deal I’ve ever made! Samsung dropped the price 3 days after I purchased my phone to $599… a $400 difference-No Trade In! Well, I was sure that the company would price match the phone since I had 14 days to return the phone. Samsung flat out told me “No!” and...

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Consumer Priority Service and Samsung Electronics Pros and Cons

Pros
  • Warrenty was good price
  • Immediate resolution
  • Overall product design and ease of use
  • Design and size
  • Design
Cons
  • Do not stand by their warrenties
  • Customer service
  • Customer service
  • Poor quality poor customer service
  • Poor quality

Consumer Priority Service and Samsung Electronics Most Positive Reviews

Top rated reviews
5

Consumer priority service reached out to rectify the situation. They are standing by their warranty and offered an...

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5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

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No votes
5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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Consumer Priority Service and Samsung Electronics Most Critical Reviews

Lowest rated reviews
1

I was unfortunate enough to have bought an extended warranty through this company. I thought I was in good hands based...

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1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

They will give you the runaround FOREVER! They never call you back or send a rep as promised. We have been trying to...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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Consumer Priority Service and Samsung Electronics Latest Reviews

Recent published reviews
No votes

looks like a scam to me will not buy

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1

Horrible QC. Samsung wont honor warranty
i received the 2019 65 RU800 TV as a gift. Right out of the box, there was a Pic...

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1.3

BEWAHREND TO STAY AWAY FROM THIS COMPANY
I purchased some appliances and along with the appliances I purchased an exten...

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1.7

No matter what I do my Samsung front load washer stinks badly. I've tried several washer cleaners, bleach with hot...

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Consumer Priority Service and Samsung Electronics Products and Services

Most reviewed product and services
  • Consumer Priority Service Warranty (4 reviews)
  • Samsung Electronics Tv (265 reviews)
  • Samsung Electronics Refrigerator (100 reviews)
  • Samsung Electronics Repair (54 reviews)