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Consumer Cellular

Telecommunications
  • 2 ISSUES RESOLVED
  • 536 TOTAL REVIEWS
  • $32.8K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 13
  • Cheap plans 9
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing17
  • Customer support15
  • Quality of service15
  • Follow up service9
  • Lack of informed customer solution9
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 393 TOTAL REVIEWS
  • $71.5K CLAIMED LOSSES
  • $409 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Vey little to do with phone insurance 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Poor customer service4
  • Calling india to be put on hold3
  • Completely unreliable service3
  • Extremely long wait times with lies3
  • Poorly trained reps3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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