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Consumer Cellular

Telecommunications
  • 2 ISSUES RESOLVED
  • 556 TOTAL REVIEWS
  • $33.7K CLAIMED LOSSES
  • $206 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 13
  • Cheap plans 10
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing8
  • Customer support7
  • Lack of informed customer solution5
  • Quality of service5
  • Manipulated usage to overcharge5
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Virgin Mobile USA

Telecommunications
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $6.5K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices

No items

Customers don't like

  • Being blamed for a bad phone1
  • Customer service1
  • Getting a defective phone1
  • Pretending to be supervisors1
  • Refurbished replacement1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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