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Consumer Cellular

Telecommunications
  • 4 ISSUES RESOLVED
  • 767 TOTAL REVIEWS
  • $54.2K CLAIMED LOSSES
  • $250 AVERAGE LOSS
1.8
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
  • Price 17
  • Cheap plans 12
  • Customer service receptive 7
  • Always friendly 7
  • Customer service 6

Customers don't like

  • Customer service21
  • Excessive billing8
  • Customer support7
  • Quality of service6
  • Manipulated usage to overcharge5
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2313 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $965 AVERAGE LOSS
1.6
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Customer service20
  • Poor service19
  • Bait and switch7
  • Told one thing and going doing another6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1439734

consumer Cellular has no right to be in business. They are continually doing business in bad faith.It has no intention of helping people. It seems to be content ruining peoples lives to the extent they can.

Anonymous
#1351062

We're thinking ofleaving Verizon to go to consumer cellular thru AARP. What are the perks beside $$?

Disadvantages???? Thx!