Consumer Cellular vs Verizon
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Consumer Cellular and Verizon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Consumer Cellular and Verizon Overview
Total reviews | 1573 | 3657 |
Company responses | 0 | 0 |
Issues resolved | 15 | 35 |
Consumer Cellular and Verizon Consumer Ratings
Consumer Cellular and Verizon Rating Details
Consumer Cellular and Verizon Pros and Cons
- Price
- Cheap plans
- Cheap
- Good coverage
- Internet
- Good cell coverage
- Customer service
- Customer support
- Quality of service
- Customer service
- Incompetent customer service
- Poor service
Consumer Cellular and Verizon Most Positive Reviews
problem resolved with att provider
The Wi-Fi in my store isn't working. Phone and credit card machines are working normally. Just no Wi-Fi
My voicemail messages are somehow getting deleted after I save them to voicemail and my receive phone calls for the day...
Someone stolen my daughter's phone , I called the 1800 number and she explained to me how I had to do the process, she...
Consumer Cellular and Verizon Most Critical Reviews
I have had my iPhone for l the a year, the screen on it shatter and they will not replace the phone ,even though I took...
I would need 10 000 words to explain clearly but.
1st- we got billed for a service that was never delivered
2nd- We hav...
Have been a customer of Consumer Cellular for many years (5+).
Have had issues paying bill on their site from phone from...
I am the executrix for a dear friend of mine who passed away in October of 2014 after a very long battle with metastatic...
Consumer Cellular and Verizon Latest Reviews
Well...I got smarter from dealing with consumer cellular. They have large rooms of employees, because they have a large...
My concern was resolved after listening to the recording that indicated I had a $36 dollar credit as I overpaid my bill.
No complaints... tried to dial in... service was out. Posted is there a technical problem? and now I keep getting...
they charged me for service and I had total by verizon and not regular verizon and it took them over amonth to figure...
Consumer cellular agents lie and have no idea what they’re saying
Product or Service Quality
Consumer cellular is terrible service
I have something else to compare
I left Verizon to go over to consumer cellular two months later of lousy service and lousy Customer Service I’m back with Verizon I have no problems
Most customer reps are great at CC. But I have run into some terrible reps, arrogant, nasty and just plain liars.
Verizon reps always terrific.
Product or Service Quality
Verizon is absolutely the best. CC will switch customers to the worst of the Big 3, T-Mobile. CC charges almost twice as much for phones as Verizon. Verizon is more expensive, but you know what you are getting.
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CC changed my carrier from ATT to T-Mobile with no notification. My service became terrible.
They also did this to many others in my neighborhood. We will never use CC again.
Consumer Cellular is more affordable but has non-existent customer service. Verizon has good customer service but is much more expensive and requires a contract.
Product or Service Quality
Consumer Cellular does not have a broad range of phones to choose from.
They also don't honor their phone warranty. I purchased a Doro and less than 6 months the display stopped working.
CC would not replace it even though it was under warranty. I had to purchase another one.
consumer Cellular has no right to be in business. They are continually doing business in bad faith.It has no intention of helping people. It seems to be content ruining peoples lives to the extent they can.
How would you compare Consumer Cellular vs Verizon?
Verizon is definitely better.
Product or Service Quality
Verizon
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I just signed up with Verizon and found out that I was lied to about an issue that ended up costing me more money.
Verizon I had for years until it wasn’t working at my home area after years and no one knew why, never got an answer.
Product or Service Quality
Consumer Cellulars service has been great the last 7 months, no complaints s.
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Consumer Cellular called me last nite, finally, to find out why my voicemail wasn’t working. First I heard from them since a week ago Thursday and they are working on it. Now have to file on my husbands phone
consumer cellular
Product or Service Quality
not good
I have something else to compare
T-mobile