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Consumer Cellular

1.9
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 880 TOTAL REVIEWS
Rank
149 out of 1859
in Telecommunications category
Rating Details
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    09:13
  • ISSUES RESOLVED
    50%
Top Products and Services
2.2
146 reviews
2.1
88 reviews
2.2
69 reviews

Verizon Wireless

1.9
?

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  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 984 TOTAL REVIEWS
Rank
138 out of 1859
in Telecommunications category
Rating Details
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    20
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    04:26
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
76 reviews
2.1
35 reviews
2.1
32 reviews

How would you compare Consumer Cellular vs Verizon Wireless?

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Anonymous
#1400383

My complaint was that it took me most of the day to reach customer service with Consumer Cellular. I had only had my phone on for about 10 hours.

I have never had service with Verizon. Most of my friends are with Verizon. I needed to get the cheapest phone service as possible so I went with Consumer Cellular. I did not qualify for Lifeline.

So far everything is working.

I only use my phone for phone calls and text. I do not want any surprise charges added to my bill.

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