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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 846 TOTAL REVIEWS
Rank
151 out of 1840
in Telecommunications category
Rating Details
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    09:23
  • ISSUES RESOLVED
    8%
Top Products and Services
2.2
145 reviews
2.1
84 reviews
2.2
68 reviews
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 974 TOTAL REVIEWS
Rank
141 out of 1840
in Telecommunications category
Rating Details
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    20
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    04:26
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
73 reviews
2.1
34 reviews
2.1
31 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Consumer Cellular vs Verizon Wireless?

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Anonymous
#1400383

My complaint was that it took me most of the day to reach customer service with Consumer Cellular. I had only had my phone on for about 10 hours.

I have never had service with Verizon. Most of my friends are with Verizon. I needed to get the cheapest phone service as possible so I went with Consumer Cellular. I did not qualify for Lifeline.

So far everything is working.

I only use my phone for phone calls and text. I do not want any surprise charges added to my bill.

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