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Consumer Cellular

2.0
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 975 TOTAL REVIEWS
Rank
122 out of 1869
in Telecommunications category
Rating Details
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    21
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    08:31
  • ISSUES RESOLVED
    33%
Top Products and Services
2.3
170 reviews
2.2
143 reviews
2.1
103 reviews

Verizon Wireless

1.9
?

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  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1005 TOTAL REVIEWS
Rank
143 out of 1869
in Telecommunications category
Rating Details
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    21
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    04:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
84 reviews
2
39 reviews
2.1
36 reviews

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Anonymous
#1400383

My complaint was that it took me most of the day to reach customer service with Consumer Cellular. I had only had my phone on for about 10 hours.

I have never had service with Verizon. Most of my friends are with Verizon. I needed to get the cheapest phone service as possible so I went with Consumer Cellular. I did not qualify for Lifeline.

So far everything is working.

I only use my phone for phone calls and text. I do not want any surprise charges added to my bill.

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