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Consumer Cellular
Verizon Wireless

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Consumer Cellular

Consumer Cellular

1.9
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1170 TOTAL REVIEWS
Rank
152 out of 1926
in Telecommunications category
Rating Details
Customer service
Reliability
Billing Practices
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    56
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    07:05
  • ISSUES RESOLVED
    33%
Top Products and Services
2.2
174 reviews
2.1
171 reviews
2.1
127 reviews
Verizon Wireless

Verizon Wireless

1.9
  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1080 TOTAL REVIEWS
Rank
143 out of 1926
in Telecommunications category
Rating Details
Customer service
Reliability
Billing Practices
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    23
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    04:40
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
115 reviews
2.1
45 reviews
2
46 reviews

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Anonymous
#1400383

My complaint was that it took me most of the day to reach customer service with Consumer Cellular. I had only had my phone on for about 10 hours.

I have never had service with Verizon. Most of my friends are with Verizon. I needed to get the cheapest phone service as possible so I went with Consumer Cellular. I did not qualify for Lifeline.

So far everything is working.

I only use my phone for phone calls and text. I do not want any surprise charges added to my bill.

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