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Consumer Cellular

Telecommunications
  • 2 ISSUES RESOLVED
  • 577 TOTAL REVIEWS
  • $34.2K CLAIMED LOSSES
  • $202 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 13
  • Cheap plans 10
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing8
  • Customer support7
  • Lack of informed customer solution5
  • Quality of service5
  • Manipulated usage to overcharge5
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 878 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Coverage area 15
  • Seem to have better coverage than most providers 9
  • Coverage 8
  • You are a bunch of overcharging crooks 4
  • Quality of network 3

Customers don't like

  • No resolution to problem10
  • Customer service7
  • Deceitful salesperson7
  • Problem resolution7
  • Multiple issues6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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