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Consumer Cellular
TracFone

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Consumer Cellular

Consumer Cellular

1.9
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1175 TOTAL REVIEWS
Rank
153 out of 1930
in Telecommunications category
Rating Details
Customer service
Reliability
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    56
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    07:05
  • ISSUES RESOLVED
    33%
Top Products and Services
2.2
174 reviews
2.1
171 reviews
2.1
127 reviews
TracFone

TracFone

2.0
  • 17 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1302 TOTAL REVIEWS
Rank
120 out of 1930
in Telecommunications category
Rating Details
Customer service
Reliability
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    20
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    04:21
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
287 reviews
2.2
99 reviews
2.8
77 reviews

How would you compare Consumer Cellular vs TracFone?

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Anonymous
#1425667

reliability

Anonymous
#1314977

after being with tracfone for 8 years, their service, tech support and products got progressively worse. the value they provide is extremely low for the cost.

after being with Consumer Cellular for a few days, I can say so far everything has been going well...

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