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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 848 TOTAL REVIEWS
Rank
151 out of 1843
in Telecommunications category
Rating Details
Customer service
Reliability
Product or Service Quality
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    09:23
  • ISSUES RESOLVED
    8%
Top Products and Services
2.2
145 reviews
2.1
84 reviews
2.2
68 reviews
  • 15 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1168 TOTAL REVIEWS
Rank
114 out of 1843
in Telecommunications category
Rating Details
Customer service
Reliability
Product or Service Quality
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    04:52
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
264 reviews
2.8
70 reviews
2.2
67 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Consumer Cellular vs Tracfone?

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Anonymous
#1425667

reliability

Anonymous
Seattle, Washington, United States #1314977

after being with tracfone for 8 years, their service, tech support and products got progressively worse. the value they provide is extremely low for the cost.

after being with Consumer Cellular for a few days, I can say so far everything has been going well...

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