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Consumer Cellular

Telecommunications
  • 1 ISSUES RESOLVED
  • 522 TOTAL REVIEWS
  • $32.3K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 12
  • Cheap plans 6
  • Customer service 6
  • Customer service receptive 5
  • Always friendly 4

Customers don't like

  • Excessive billing17
  • Customer support15
  • Quality of service15
  • Follow up service9
  • Lack of informed customer solution9
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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 956 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $724 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • No contract 11
  • Cost when i used very few minutes 10
  • Price 10
  • Good service for years 9
  • Always 3 hours on the phone they hang up on you 6

Customers don't like

  • Poor customer service19
  • Untrained call centers12
  • Rude customer service people10
  • Customer service9
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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