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Consumer Cellular

Telecommunications
  • 1 ISSUES RESOLVED
  • 521 TOTAL REVIEWS
  • $32.3K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Price 12
  • Cheap plans 6
  • Customer service 6
  • Customer service receptive 5
  • Always friendly 4

Customers don't like

  • Excessive billing17
  • Customer support15
  • Quality of service15
  • Follow up service9
  • Lack of informed customer solution9
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1454 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 5
  • Variety of channels 5
  • Techs who came to my home 3

Customers don't like

  • Lack of problem solving28
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Slow internet12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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