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Consumer Cellular
Straight Talk Wireless

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Consumer Cellular

Consumer Cellular

1.9
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1167 TOTAL REVIEWS
Rank
152 out of 1924
in Telecommunications category
Rating Details
Customer service
Reliability
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    53
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    07:05
  • ISSUES RESOLVED
    35%
Top Products and Services
2.2
174 reviews
2.1
171 reviews
2.1
126 reviews
Straight Talk Wireless

Straight Talk Wireless

Has verified representatives
2.8
  • 5 ISSUES RESOLVED
  • 1,519 COMPANY RESPONSES
  • 1867 TOTAL REVIEWS
Rank
57 out of 1924
in Telecommunications category
Rating Details
Customer service
Reliability
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    64
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:41
  • ISSUES RESOLVED
    8%
Top Products and Services
2.4
372 reviews
2.1
167 reviews
2.1
131 reviews

How would you compare Consumer Cellular vs Straight Talk Wireless?

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Anonymous
#1371963

I have not had Consumer Cellular long enough to compare between the two. Once I got hold of the right person at Consumer they made sure my phone was fixed.

I never had any problems with Straight Talk from the beginning. I had Straight Talk a year before I could switch.

I am paying $48.23 a month for my phone and my daughters phone, a little different than their average $25.00.

I paid $48.78 a month for Straight Talk for just my phone.

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