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Consumer Cellular

Telecommunications
  • 2 ISSUES RESOLVED
  • 570 TOTAL REVIEWS
  • $34.2K CLAIMED LOSSES
  • $202 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 13
  • Cheap plans 10
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing8
  • Customer support7
  • Lack of informed customer solution5
  • Quality of service5
  • Manipulated usage to overcharge5
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Sprint

Telecommunications
  • 3 ISSUES RESOLVED
  • 1098 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $868 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Family plan in my budget 6
  • Unlimited data plans 6
  • Proximity of the store to my home 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service17
  • Run around from sprint7
  • No resolution6
  • Unprofessional manager6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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