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Consumer Cellular

Telecommunications
  • 3 ISSUES RESOLVED
  • 712 TOTAL REVIEWS
  • $41.7K CLAIMED LOSSES
  • $203 AVERAGE LOSS
1.8
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Price 17
  • Cheap plans 11
  • Customer service receptive 7
  • Always friendly 7
  • Customer service 6

Customers don't like

  • Customer service20
  • Excessive billing8
  • Customer support7
  • Quality of service6
  • Manipulated usage to overcharge5
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Sprint

Telecommunications
  • 4 ISSUES RESOLVED
  • 1216 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $831 AVERAGE LOSS
1.5
Customer service
Reliability
Website
Billing Practices
Diversity of Products or Services
  • Unlimited data plans 6
  • Proximity of the store to my home 6
  • Family plan in my budget 6
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service50
  • Run around from sprint7
  • No resolution7
  • Unprofessional manager6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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