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Consumer Cellular

Telecommunications
  • 2 ISSUES RESOLVED
  • 562 TOTAL REVIEWS
  • $34.1K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 13
  • Cheap plans 10
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing8
  • Customer support7
  • Lack of informed customer solution5
  • Quality of service5
  • Manipulated usage to overcharge5
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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 18 COMPANY RESPONSES
  • 24 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
3.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Pricing 2
  • Customer service 1
  • Promise of their services 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Bad service1
  • Quality1
  • Delivery of their servicesso bad on many levels1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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