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Consumer Cellular

Telecommunications
  • 2 ISSUES RESOLVED
  • 597 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $209 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 15
  • Cheap plans 10
  • Customer service receptive 7
  • Customer service 6
  • Always friendly 6

Customers don't like

  • Excessive billing9
  • Customer support7
  • Quality of service5
  • Manipulated usage to overcharge5
  • Lack of informed customer solution5
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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 20 COMPANY RESPONSES
  • 25 TOTAL REVIEWS
  • $26.3K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
3.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Pricing 2
  • Customer service 2
  • Promise of their services 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Delivery of their servicesso bad on many levels2
  • Quality1
  • Bad service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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