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Consumer Cellular

Telecommunications
  • 4 ISSUES RESOLVED
  • 770 TOTAL REVIEWS
  • $54.2K CLAIMED LOSSES
  • $250 AVERAGE LOSS
1.8
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
  • Price 17
  • Cheap plans 12
  • Customer service receptive 7
  • Always friendly 7
  • Customer service 6

Customers don't like

  • Customer service21
  • Excessive billing8
  • Customer support7
  • Quality of service6
  • Manipulated usage to overcharge5
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Sonetel

Telecommunications
Has verified representatives
  • 4 ISSUES RESOLVED
  • 20 COMPANY RESPONSES
  • 32 TOTAL REVIEWS
  • $26.3K CLAIMED LOSSES
  • $2K AVERAGE LOSS
3.1
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
  • Website and way to help me get up going 2
  • Promise of their services 2
  • Pricing 2
  • Customer service 2
  • Phone number choice 1

Customers don't like

  • Delivery of their servicesso bad on many levels3
  • Taking pre-payment money and then blocking the account2
  • Services2
  • Quality1
  • Bad service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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