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Consumer Cellular

Telecommunications
  • 2 ISSUES RESOLVED
  • 595 TOTAL REVIEWS
  • $36.3K CLAIMED LOSSES
  • $208 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 15
  • Cheap plans 10
  • Customer service receptive 7
  • Customer service 6
  • Always friendly 6

Customers don't like

  • Excessive billing8
  • Customer support7
  • Quality of service5
  • Manipulated usage to overcharge5
  • Lack of informed customer solution5
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 693 TOTAL REVIEWS
  • $49.9K CLAIMED LOSSES
  • $504 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Free 250 minutes 14
  • Not a darn thing 7
  • Program 6
  • Phone and free service 3
  • Phone 3

Customers don't like

  • Total run around everytime have never had a good experience7
  • Poor english6
  • Hours with customer service5
  • Not being able to understand the reps4
  • Inept customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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