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Consumer Cellular

Telecommunications
  • 4 ISSUES RESOLVED
  • 743 TOTAL REVIEWS
  • $53.5K CLAIMED LOSSES
  • $253 AVERAGE LOSS
1.8
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
  • Price 17
  • Cheap plans 12
  • Customer service receptive 7
  • Always friendly 7
  • Customer service 6

Customers don't like

  • Customer service21
  • Excessive billing8
  • Customer support7
  • Quality of service6
  • Manipulated usage to overcharge5
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Safelink Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 789 TOTAL REVIEWS
  • $57K CLAIMED LOSSES
  • $495 AVERAGE LOSS
1.8
Customer service
Reliability
Billing Practices
Website
Diversity of Products or Services
  • Free 250 minutes 14
  • Program 6
  • Phone and free service 3
  • Phone 3
  • Patience 3

Customers don't like

  • Customer service14
  • Total run around everytime have never had a good experience7
  • Hours with customer service7
  • Poor english6
  • Super frustrating4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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