Consumer Cellular vs Ntelos

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Consumer Cellular

Telecommunications
  • 1 ISSUES RESOLVED
  • 509 TOTAL REVIEWS
  • $32.1K CLAIMED LOSSES
  • $207 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 13
  • Cheap plans 9
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing17
  • Customer support15
  • Quality of service15
  • Follow up service9
  • Lack of informed customer solution8

Products by Consumer Cellular

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Ntelos

Telecommunications
  • 0 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $48.9K CLAIMED LOSSES
  • $777 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Prices until they kept raising them 4
  • Customer service 2
  • Horrible and very costly 2
  • Service 1

Customers don't like

  • Service10
  • Managers attitude4
  • Solution4
  • Bad reception3
  • Them cancelling a contract and not making sure i was whole after3

Products by Ntelos

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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