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Consumer Cellular

Telecommunications
  • 1 ISSUES RESOLVED
  • 520 TOTAL REVIEWS
  • $32.3K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 12
  • Cheap plans 9
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing17
  • Customer support15
  • Quality of service15
  • Follow up service8
  • Lack of informed customer solution8
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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1004 TOTAL REVIEWS
  • $87.7K CLAIMED LOSSES
  • $445 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • I used to like your company 8
  • Price 6
  • No contract 4
  • But i am done 3
  • Phone promotions 3

Customers don't like

  • Customer service26
  • Service12
  • Unprofessional service10
  • False return policy7
  • Unable to use cell phone7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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