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Consumer Cellular

Telecommunications
  • 2 ISSUES RESOLVED
  • 596 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $209 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 15
  • Cheap plans 10
  • Customer service receptive 7
  • Customer service 6
  • Always friendly 6

Customers don't like

  • Excessive billing9
  • Customer support7
  • Quality of service5
  • Manipulated usage to overcharge5
  • Lack of informed customer solution5
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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1242 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $863 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • I used to like your company 8
  • Price 7
  • No contract 5
  • But i am done 5
  • Phone promotions 4

Customers don't like

  • Customer service20
  • Unable to use cell phone5
  • Service5
  • Metro pcs5
  • Unprofessional service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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