Consumer Cellular vs Jitterbug

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Consumer Cellular

Telecommunications
  • 1 ISSUES RESOLVED
  • 510 TOTAL REVIEWS
  • $32.1K CLAIMED LOSSES
  • $207 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 13
  • Cheap plans 9
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing17
  • Customer support15
  • Quality of service15
  • Follow up service9
  • Lack of informed customer solution8

Products by Consumer Cellular

No items

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Jitterbug

Telecommunications
  • 0 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $825 CLAIMED LOSSES
  • $118 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Phones simple use 2
  • Great concept 2
  • Julie was personable 1
  • Tech support 1
  • Red button feature 1

Customers don't like

  • Cannot see in person before buying2
  • No full disclosure of true costs2
  • Phone buttons not usable by touch2
  • Ringer volume too low2
  • Sales people do not know product2

Products by Jitterbug

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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