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GreatCall
Consumer Cellular

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

GreatCall

GreatCall

1.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 136 TOTAL REVIEWS
Rank
192 out of 1923
in Telecommunications category
Rating Details
Customer service
Reliability
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    04:10
  • ISSUES RESOLVED
    50%
Top Products and Services
2
33 reviews
2
21 reviews
Consumer Cellular

Consumer Cellular

1.9
  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1163 TOTAL REVIEWS
Rank
152 out of 1923
in Telecommunications category
Rating Details
Customer service
Reliability
Billing Practices
Statistics of Customer Service Calls
  • TOTAL CALLS
    52
  • SUCCESSFUL
    46%
  • AVG CALL DURATION
    07:05
  • ISSUES RESOLVED
    37%
Top Products and Services
2.2
174 reviews
2.1
171 reviews
2.1
126 reviews

How would you compare GreatCall vs Consumer Cellular?

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Anonymous
#1710470

I should have read all the reviews of this lousy piece of Trash the New Great Call Mobile Lively Plus it a total failure when needed. The GPS never worked, fall detection never worked nothing ever worked it took an emergency to learn what a piece of crap this is, not working yet the two companies lied about it, Great Call and Best Buy both liars.

Finally we talked to a close friend who actually works in Calif for Great Calls we got to the facts and truth real fast, it is a fraud and scam on all the elderly and disabled people. The people who knew sit behind the desk shouting orders and have no idea their devices are worthless and being recalled.

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