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Consumer Cellular

Telecommunications
  • 1 ISSUES RESOLVED
  • 520 TOTAL REVIEWS
  • $32.3K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 12
  • Cheap plans 9
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing17
  • Customer support15
  • Quality of service15
  • Follow up service8
  • Lack of informed customer solution8
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Ecyclebest

Computers
Has verified representatives
  • 2 ISSUES RESOLVED
  • 16 COMPANY RESPONSES
  • 248 TOTAL REVIEWS
  • $24.8K CLAIMED LOSSES
  • $228 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • That they give high quotes 4
  • High value on device 2
  • Shipping package for device 1
  • Were very nice on the phone 1
  • Theresa 1

Customers don't like

  • False advertising44
  • Bait-and-switch31
  • Ignoring my complaint29
  • Worst customer service27
  • Worst customer service ever20
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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