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Consumer Cellular

Telecommunications
  • 2 ISSUES RESOLVED
  • 556 TOTAL REVIEWS
  • $33.7K CLAIMED LOSSES
  • $206 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 13
  • Cheap plans 10
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing8
  • Customer support7
  • Lack of informed customer solution5
  • Quality of service5
  • Manipulated usage to overcharge5
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Ecyclebest

Computers
Has verified representatives
  • 2 ISSUES RESOLVED
  • 16 COMPANY RESPONSES
  • 248 TOTAL REVIEWS
  • $24.8K CLAIMED LOSSES
  • $228 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • That they give high quotes 4
  • High value on device 2
  • Theresa 1
  • Were very nice on the phone 1
  • Website 1

Customers don't like

  • Ignoring my complaint19
  • False advertising17
  • Bait-and-switch13
  • Worst customer service13
  • Worst customer service ever10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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