Cricket Wireless vs Consumer Cellular
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cricket Wireless and Consumer Cellular as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Cricket Wireless and Consumer Cellular Overview
Total reviews | 1507 | 1573 |
Company responses | 0 | 0 |
Issues resolved | 8 | 15 |
Cricket Wireless and Consumer Cellular Consumer Ratings
Cricket Wireless and Consumer Cellular Rating Details
Cricket Wireless and Consumer Cellular Pros and Cons
- Price
- Affordable prices
- No contracts
- Price
- Cheap plans
- Cheap
- Customer service
- Custiomer service
- Customer service is hateful
- Customer service
- Customer support
- Quality of service
Cricket Wireless and Consumer Cellular Most Positive Reviews
Been with them since old days before at&t. Zero problems in service and great customer service.
Great service and employees wouldn't go anywhere else way better than at&tor anyone else.when ever you call they are...
I wanted to know if my phone was insured because it fell off the back of the truck I was in and didnt notice until I...
I switched from Verizon and my savings was 60 percent. Great service great price.
Jerry
Cricket Wireless and Consumer Cellular Most Critical Reviews
My location wasn't correct when taking multi media pics called customer service several times they continually hung up...
I wanted to switch from my existing cell company to Consumer Cellular because of a savings of $25 a month. I purchased...
I needed my pin number to my cell phone number in order to have it imported toy new carrier but never could speak to...
Have been a customer of Consumer Cellular for many years (5+).
Have had issues paying bill on their site from phone from...
Cricket Wireless and Consumer Cellular Latest Reviews
I'm trying to unlock the phone for my son nothing bad happened I just need to unlock the phone so my son can put his...
Well...I got smarter from dealing with consumer cellular. They have large rooms of employees, because they have a large...
I bought the phones about three months ago. They didnt work in the area where I needed them. I need to get them...
No complaints... tried to dial in... service was out. Posted is there a technical problem? and now I keep getting...
Jacqueline Larsen Consumer Cellular should be charged with fraud. It took them three days with their sim card in my phone to let me know my phone was not compatible with their service.
Inept employees and customer service. I m still without phone service--waiting to receive a simcard from straight talk which verified online that my phone was compatible with their network before I placed my order--unlike CC.
Beware Consumer Cellular. You get what you pay for.
I haven't used Cricket but I was thinking about it. After seeing this comparison I will keep looking.
I have used CC. They are awful awful.
They have a popup when you upgrade a phone that says: '...if you are dissatisfied for any reason, return the product and pay nothing.' This is a complete lie. They refuse to take the phone back even after I invoked the protection plan and got them a brand new phone.
How would you compare Cricket Wireless vs Consumer Cellular?
Customer Cellular is great except they use AT&T towers and we lose our service where as my sister lives in the middle of the woods and never loses her service go figure
Product or Service Quality
product is great service so-so
I have something else to compare
wish we would not lose our darn service like we do
the cricket store near us is terrific. However, $25 for upgrade ie buying a new cell is outrageous.
A new member with a no. to port no fees. (policy may have changed) anyway my fiance bought a zte for 79$ plus $25 upgrade fee. Meanwhile I ordered an unlocked moto g5 plus to replace his other cell.
He did not hear me. Next, I could have bought same cell for $29 bucks, yes I have a no. to port.One would think that carriers would award loyal customers, not with fees. Iconsumer cellular had a promotion for a free month.
I was charged. THe post paid surprise. In fact they lied to the ftc. One, I was not informed of a credit check.
Received alert and called them. Agent asked if I wanted to file a complaint against the other service agent. answered no. In foresight, should have cancelled the sim.Their reply to ftc is as if I had joined as regular customer.
In fact they record interactions with their agents. I was assured of free service as long as activated sim by March 31. Cut my other plan early. I received a bill.
Told it was a tax. Anyway, I turned it over and there were charges.I parted earlier than the month as I already had sim cards from another carrier. Cellular one would be last choice.
In fact there are contract carriers not as slimey.Meanwhile I sent pictures of the free month offer, screenshots, to fTC.Advice, go prepaid if one wants no contract company.Cricket has improved over the years. However, I found less expensive alternative, with fantastic customer service, prepaid, rapid response if assistance required
I Use Consumer Cellular and I have had FAR BETTER experience, than I have with other carriers.The person BLAMING CC is an idiot, like so many other consumers! YOU are RESPONSIBLE for determining compatibility BEFORE YOU BUY ANYTHING!!!!!CDMA Versus GSM - it's as simple as that! Which type network does the target carrier use?CDMA or GSM - WHICH type of phone is compatible with the carriers network?I bet, if you purchased an electric car, you would BLAME your local gas station for not telling you you can't put GAS in your car!!!QUIT blaming others for victimizing you, grow some balls and take ownership for your OWN IGNORANCE!!!!!