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Consumer Cellular

Telecommunications
  • 1 ISSUES RESOLVED
  • 520 TOTAL REVIEWS
  • $32.3K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Price 12
  • Cheap plans 9
  • Customer service receptive 7
  • Always friendly 6
  • Customer service 6

Customers don't like

  • Excessive billing17
  • Customer support15
  • Quality of service15
  • Follow up service8
  • Lack of informed customer solution8
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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 604 TOTAL REVIEWS
  • $88.7K CLAIMED LOSSES
  • $580 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Better than average prices and service 6
  • Affordable prices 5
  • Plan price 5
  • Cricket sucks all around the board 4
  • I hated my cricket experience 2

Customers don't like

  • Customer service10
  • Lousy customer service8
  • False avertising5
  • Lies taking no responsibility for the inconveniences the cause5
  • Incompetent customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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