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Consumer Cellular

Telecommunications
  • 2 ISSUES RESOLVED
  • 612 TOTAL REVIEWS
  • $36.7K CLAIMED LOSSES
  • $206 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Price 15
  • Cheap plans 10
  • Customer service receptive 7
  • Customer service 6
  • Always friendly 6

Customers don't like

  • Excessive billing8
  • Customer support7
  • Quality of service5
  • Manipulated usage to overcharge5
  • Lack of informed customer solution5
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Cricket Wireless

Telecommunications
  • 2 ISSUES RESOLVED
  • 733 TOTAL REVIEWS
  • $93.6K CLAIMED LOSSES
  • $523 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Better than average prices and service 6
  • Affordable prices 6
  • Plan price 5
  • No contracts 3
  • Price 2

Customers don't like

  • Customer service8
  • Lousy customer service5
  • Customer service or that i still dont have my refund5
  • Slow data4
  • Lies taking no responsibility for the inconveniences the cause4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1388550

I haven't used Cricket but I was thinking about it.After seeing this comparison I will keep looking.

I have used CC. They are awful awful.

They have a popup when you upgrade a phone that says: '...if you are dissatisfied for any reason, return the product and pay nothing.' This is a complete lie.They refuse to take the phone back even after I invoked the protection plan and got them a brand new phone.