PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about North American Power and Constellation Energy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

North American Power
Constellation Energy

North American Power and Constellation Energy Overview

Total reviews
209
21
Company responses
91
0
Issues resolved
2
0

North American Power and Constellation Energy Consumer Ratings

Rank
62 out of 750 in Utility category
54 out of 750 in Utility category
Customer service
80 in category
37 in category
Website
142 in category
54 in category
Product or Service Quality
77 in category
37 in category
Diversity of Products or Services
132 in category
48 in category

North American Power and Constellation Energy Rating Details

Customer service
1.5 (31 reviews)
2.1 (11 reviews)
Reviewer's quote

...They should waive ( good customer service ) . Thats the smart thing to do..

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...Talk to someone in customer service that got it resolved. I received excellent customer service..

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Website
1.6 (28 reviews)
2.3 (9 reviews)
Reviewer's quote

...They also falsely advertise a lower rate on their website and then tell you that is for new customers only. The supervisor told me that they are not "fortune tellers" so they didn't know PSNH would have a lower rate. They tried to say PSNH will go up in the summer so it will all equal out...

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I called Constellation energy in Early February when I got a renewal notice in late January. My contract was up for renewal on March 28, 2020. I received a cancellation number and assumed my cancellation was forwarded to my default supplier, BGE. After getting a bill on March still showing...

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Product or Service Quality
1.8 (26 reviews)
2.6 (9 reviews)
Reviewer's quote

They knew I no longer lived at my address because Eversource (my previous utility) notified them of the cancellation of service, and meanwhile, still proceeded to bill me months later, with an impossible timeline by which to comply, without any prior notification of this amount owed. This company...

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...However the apartment was rented out to someone else and they was using service under my name and I was getting billed for it..

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Diversity of Products or Services
1.4 (17 reviews)
2.3 (10 reviews)
Reviewer's quote

customer is in the hospital ,will not be returning to that address

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I WAS TOLD MY CONTRACT HAD ENDED BY EMAIL FROM CONSTELLATION ENERGY. I DECIDED NOT TO RENEW WITH THEM AND WAS THEN SENT A CHARGE FOR TERMINATION FEE.

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North American Power and Constellation Energy Pros and Cons

Pros
  • Rate
  • Initial good rates for the first 3 months to a year
  • Advertised price
No votes
Cons
  • Rate hike
  • Contract
  • Pricing
  • I was refused service and refused to speak to management

North American Power and Constellation Energy Most Positive Reviews

Top rated reviews
3.3

Went to variable rate while waiting switch to another supplier since they would not give me the online advertised rate...

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5

I was being charged for service when I never moved into the unit. Talk to someone in customer service that got it...

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No votes
5

I was suppose to move in an apartment, But never moved in. However the apartment was rented out to someone else and...

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North American Power and Constellation Energy Most Critical Reviews

Lowest rated reviews
1

This has caused me a hardship beyond words. The rippling effect from my bills of my less than 1500 square foot house...

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1

This company took my money and refuses to credit my account for payment drafted out of my bank account. They are...

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1

Please be informed there was no contact between North American Power and myself. I was left two messages to please call...

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1

Im tired of writing and not being able to speak to anyone or get help..
914-218-1190
Can someone please call me...

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North American Power and Constellation Energy Latest Reviews

Recent published reviews
2.6

I signed up for longer term plan, as it turned out I was paying more than National grid was charging . I always look for...

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No votes

WE HAVE HAD MULTIPLE AUTOMATED CALLS, 20-30, PER DAY AT OUR COMPANY STATING THAT WE HAVE BEEN OVERCHARGED AND WE ARE...

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3

customer is in the hospital ,will not be returning to that address

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1.3

I called Constellation energy in Early February when I got a renewal notice in late January. My contract was up for...

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North American Power and Constellation Energy Products and Services

Most reviewed product and services
  • North American Power Electricity Supply (63 reviews)
  • North American Power Residential Electricity Supply (6 reviews)
  • North American Power Customer Care (1 review)
  • Constellation Energy Electricity Supply (6 reviews)
  • Constellation Energy Customer Care (2 reviews)