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Consolidated Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 137 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $685 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Helpful representative 4
  • Tech support can explain things in simple terms 2
  • Cs and tech support seemed competent 2
  • When service first started 1
  • When it was surewest 1

Customers don't like

  • Service response too slow5
  • Terrible customer service4
  • Service interruptions3
  • Made me do technician work3
  • Slow response to problems2
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Xfinity

Telecommunications
  • 3 ISSUES RESOLVED
  • 636 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $654 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet speed 6
  • When it works right 4
  • Promotional prices 3
  • Installer 3
  • Having internet 3

Customers don't like

  • Customer service28
  • Unwillingness to rectify situation6
  • Price6
  • Service4
  • Dishonest service tech4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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