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Consolidated Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $5.8K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Helpful representative 4
  • Tech support can explain things in simple terms 2
  • When service first started 1
  • When it was surewest 1
  • Service 1

Customers don't like

  • Service response too slow4
  • Made me do technician work3
  • Slow response to problems2
  • Service interruptions2
  • Runaround2
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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1220 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • High speed internet 10
  • Fast when it works 6
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Shady practices5
  • No popular channels5
  • Internet speed5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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