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Consolidated Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $321 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Helpful representative 4
  • Tech support can explain things in simple terms 2
  • Service 1
  • When service first started 1
  • When it was surewest 1

Customers don't like

  • Service response too slow3
  • Made me do technician work2
  • Runaround2
  • Service interruptions2
  • Slow response to problems2
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1533 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $362 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Price 18
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Customer service staff20
  • Misleading terms of service15
  • Lied to by employees and manager6
  • Refusal to help6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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