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Consolidated Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $12.4K CLAIMED LOSSES
  • $619 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Helpful representative 4
  • Tech support can explain things in simple terms 2
  • Cs and tech support seemed competent 2
  • When service first started 1
  • When it was surewest 1

Customers don't like

  • Service response too slow5
  • Terrible customer service3
  • Service interruptions3
  • Made me do technician work3
  • Slow response to problems2
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1667 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $366 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Price 19
  • Unlimited plan has served me well 14
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Horrible customer service74
  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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