Consolidated Communications vs Mediacom

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Consolidated Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $4.4K CLAIMED LOSSES
  • $337 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Helpful representative 4
  • Tech support can explain things in simple terms 2
  • Service 1
  • When service first started 1
  • When it was surewest 1

Customers don't like

  • Unreliable service7
  • Slow response to problems5
  • Dispatch procedures for service4
  • Slow4
  • Runaround4

Products by Consolidated Communications

No items

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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $89.1K CLAIMED LOSSES
  • $610 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Customer service 4
  • Sales guy and manager 3
  • Pleasant technician 2
  • Tech 1
  • Tech who came to the house who was professional and polite 1

Customers don't like

  • Issue was not resolved11
  • No one resolves the problem11
  • How poor customer service is10
  • No one resolves problem9
  • Poor customer service8

Products by Mediacom

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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