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Consolidated Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $10.8K CLAIMED LOSSES
  • $636 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Helpful representative 4
  • Tech support can explain things in simple terms 2
  • Cs and tech support seemed competent 2
  • When service first started 1
  • When it was surewest 1

Customers don't like

  • Service response too slow4
  • Made me do technician work3
  • Slow response to problems2
  • Service interruptions2
  • Runaround2
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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 659 TOTAL REVIEWS
  • $99.7K CLAIMED LOSSES
  • $604 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Customer service 5
  • Sales guy and manager 3
  • When it worked once 2
  • Service when it worked a 2
  • Pleasant technician 2

Customers don't like

  • Unable to resolve problem7
  • No one resolves the problem7
  • Issue was not resolved6
  • How poor customer service is6
  • No one resolves problem5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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