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Consolidated Communications

Telecommunications
  • 1 ISSUES RESOLVED
  • 137 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $685 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Helpful representative 4
  • Tech support can explain things in simple terms 2
  • Cs and tech support seemed competent 2
  • When service first started 1
  • When it was surewest 1

Customers don't like

  • Service response too slow5
  • Terrible customer service4
  • Service interruptions3
  • Made me do technician work3
  • Slow response to problems2
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Frontier Communications

Telecommunications
Has verified representatives
  • 13 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2508 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 9
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Customer service70
  • Very bad customer service42
  • Poor service17
  • False billing pratice15
  • Poor communication10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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