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Consolidated Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $321 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Helpful representative 4
  • Tech support can explain things in simple terms 2
  • Service 1
  • When service first started 1
  • When it was surewest 1

Customers don't like

  • Service response too slow3
  • Runaround2
  • Service interruptions2
  • Slow2
  • Slow response to problems2
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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 607 COMPANY RESPONSES
  • 2126 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • When it was verizon 10
  • Firing frontier 10
  • Nothing so far 10
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice15
  • Horrible customer service11
  • Poor communication10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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