PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Petco and Conscious Pets as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Petco
Conscious Pets

Petco and Conscious Pets Overview

Total reviews 1006 205
Company responses 0 0
Issues resolved 12 0

Petco and Conscious Pets Consumer Ratings

Rank
64 out of 396 in Pet Stores category
124 out of 396 in Pet Stores category
Customer service
59 in category
79 in category
Price Affordability
53 in category
93 in category
Website
53 in category
96 in category
Discounts and Special Offers
39 in category
68 in category

Petco and Conscious Pets Rating Details

Customer service
1.6 (355 reviews)
1.1 (103 reviews)
Reviewer's quote

...Terrible customer service..

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...never received the product customer service line is a recording email communication must be automated they refuse to send me refund. they promise to reorder it for me, but it never arrives. I have clearly asked for refund...

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Price Affordability
2.4 (300 reviews)
1.2 (85 reviews)
Reviewer's quote

I asked Petco Unleashed to price match yesterday in Dublin CA around 4:00 PT and they refused, so I went to Pet Supplies Plus 2 minutes away. ..

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...So it finally shows up today, and I'm shocked at how flimsy it is, given the price. The top and bottom of the ball are not well-threaded to hold it together, and every time we put in AAA batteries and close it, one of the batteries falls out. So we have yet to see it actually move...

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Website
2.4 (287 reviews)
1.4 (78 reviews)
Reviewer's quote

...com is a very jumpy website after clicking on something boxes and drop-down menus move around and you have to wait 5 seconds or so each time. Takes forever to load, and the pictures don't show up. And I have checked my browser settings, and there are no problems there...

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...I replied once again that I was contesting the charge with my credit card company and filing a report on this website. That got them to reply my money will be coming. ONe way or another I will get the money but avoid these products...

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Discounts and Special Offers
2.3 (285 reviews)
1.4 (61 reviews)
Reviewer's quote

...went to the vet had to get antibiotics and special shampoo. Petco offered me to use the self wash which I tried thinking that would be ok. Nope same thing happened...

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Item is total crap! NO padding in the bottom and the sides don’t even stay up. Material is the cheapest quality and won’t hold up to normal use I am positive. I asked for a refund and they were horribly rude and said they don’t do refunds! Unbelievable. And it was fairly expensive! That’s the worst...

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Petco and Conscious Pets Pros and Cons

Pros
  • Product
  • Variety of goods for sale
  • Clean
  • Idea of the toy
  • Idea of toy
  • Idae of toy
Cons
  • Poor customer service
  • How dog was handled
  • Treatment to pets
  • Deceptive business practices
  • Fact that they will not deliver the product or refund
  • Took forever for delivery and then the products were cheap junk

Petco and Conscious Pets Most Positive Reviews

Top rated reviews
5

Every time I patronize Kernersville Petco, I have an extremely positive experience. The staff are always polite, friend...

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5

Received Milo ball. It never worked. I contacted the company three or four times and received emails saying they would...

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5

I took my 3 year old small poodle to petco to get the full package I didnt mind spending the money they were nice at...

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No votes

Petco and Conscious Pets Most Critical Reviews

Lowest rated reviews
1

First time to Petco... A brand new Riverside store opened in Fresno and thought I would try their grooming services...

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1

Ordered toy for my dog in May . Item never arrived . Ive contacted the so called Company and have been told my refund...

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1

I had two absolutely unacceptable experiences with Petco selling through Amazon. I bought a bird cage from Petco in mid...

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1

Ordered 2 items, took ages to arrive and when they did they don’t work - ignore your emails - avoid them

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Petco and Conscious Pets Latest Reviews

Recent published reviews
1

Only groomed 1/2 of my puppy after 6 hours! Terrible. Even though I booked in advance and told them it will be the...

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No votes

I bought a toy for my dog. The noise it made scared him, so I contacted them for a refund. They would not tell me how...

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1

I had my toy poodle groomed on November 3rd by Brittany at the Boynton Beach Petco and gave the groomer a photo with spe...

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No votes

DO NOT BUY from this company. Ordered several toys and boots. Boots never arrived. One ball broken and they sent...

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Petco and Conscious Pets Products and Services

Most reviewed product and services
  • Petco Grooming Service (117 reviews)
  • Petco Manager (91 reviews)
  • Petco Dog Grooming Service (83 reviews)
  • Conscious Pets Milo Activation Ball Pet Toy (62 reviews)
  • Conscious Pets Pet Toy (47 reviews)
  • Conscious Pets Shipping Service (33 reviews)