PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Petco and Conscious Pets as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Petco
Conscious Pets

Petco and Conscious Pets Overview

Total reviews
904
203
Company responses
0
0
Issues resolved
11
0

Petco was first mentioned on PissedConsumer on Feb 17, 2008 and since then this brand received 904 reviews. It is 701 reviews more than Conscious Pets received since Sep 3, 2018.

Petco and Conscious Pets Consumer Ratings

Rank
50 out of 471 in Pet Stores category
101 out of 471 in Pet Stores category
Customer service
49 in category
66 in category
Price Affordability
45 in category
82 in category
Discounts and Special Offers
36 in category
62 in category

According to consumer ratings and reviews, Petco ranks 51 points higher in the Pet Stores category than Conscious Pets. People gave Petco 1.7 stars for Customer service criterion in Pet Stores category and it is 90 points higher than the worst rated brand in this category. At the same time, Conscious Pets was rated 1.1 stars for Customer service criterion in this category and it is 73 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Petco has a higher rating than Conscious Pets. Regarding Discounts and Special Offers criterion, consumers gave Petco 2.3 stars and it is 74% greater than other in category. Conscious Pets however was rated 1.4 stars and it is 55% greater than other in category.

Petco and Conscious Pets Rating Details

Customer service
1.7 (296 reviews)
1.1 (103 reviews)
Reviewer's quote

...I immediately called customer service and was told they would not cancel my order. I was then informed that I could return the products to a Petco store for refund minus the cost of shipping. When the co mpany was Smith &Foster I never had this problem..

Michael G

...never received the product customer service line is a recording email communication must be automated they refuse to send me refund. they promise to reorder it for me, but it never arrives. I have clearly asked for refund...

aviva s
Price Affordability
2.4 (252 reviews)
1.2 (85 reviews)
Reviewer's quote

99 and they had the birds for nearly a year already, not suprising, I ended up joining a waiting list for a bird with another store (not PetCo) and at a price of $60 and 4 months old, i noticed in other local stores Parakets sold for $17 to $20, Petco price $25. 99, even other products were all...

what is t

...So it finally shows up today, and I'm shocked at how flimsy it is, given the price. The top and bottom of the ball are not well-threaded to hold it together, and every time we put in AAA batteries and close it, one of the batteries falls out. So we have yet to see it actually move...

B M
Discounts and Special Offers
2.3 (241 reviews)
1.4 (61 reviews)
Reviewer's quote

...went to the vet had to get antibiotics and special shampoo. Petco offered me to use the self wash which I tried thinking that would be ok. Nope same thing happened...

Alexandra D

Item is total crap! NO padding in the bottom and the sides don’t even stay up. Material is the cheapest quality and won’t hold up to normal use I am positive. I asked for a refund and they were horribly rude and said they don’t do refunds! Unbelievable. And it was fairly expensive! That’s the worst...

Lisa H

Petco and Conscious Pets Pros and Cons

Pros
  • Product
  • Variety of goods for sale
  • Clean
  • Idea of the toy
  • Idea of toy
  • Idae of toy
Cons
  • Poor customer service
  • How dog was handled
  • Treatment to pets
  • Deceptive business practices
  • Fact that they will not deliver the product or refund
  • Took forever for delivery and then the products were cheap junk

Petco and Conscious Pets Most Positive Reviews

Top rated reviews
5

Every time I patronize Kernersville Petco, I have an extremely positive experience. The staff are always polite, friend...

5

Received Milo ball. It never worked. I contacted the company three or four times and received emails saying they would...

Petco and Conscious Pets Most Critical Reviews

Lowest rated reviews
1

First time to Petco... A brand new Riverside store opened in Fresno and thought I would try their grooming services...

1

Ordered toy for my dog in May . Item never arrived . Ive contacted the so called Company and have been told my refund...

Petco and Conscious Pets Latest Reviews

Recent published reviews

Made an appointment online over a week earlier, showed up and there were no less that 7 other dogs waiting for grooming...

Read all 904 reviews
1.5

This toy is unsafe. The zipper pulls could easily be pulled off, ingested and cause intestinal blockage. I have sent 3...

Read all 203 reviews

Petco and Conscious Pets Products and Services

Most reviewed product and services
  • Petco Grooming Service (109 reviews)
  • Petco Customer Care (92 reviews)
  • Petco Manager (88 reviews)
  • Conscious Pets Milo Activation Ball Pet Toy (62 reviews)
  • Conscious Pets Pet Toy (47 reviews)
  • Conscious Pets Shipping Service (33 reviews)