PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Conscious Pets and Petco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Conscious Pets

Conscious Pets and Petco Overview

Total reviews
Company responses
Issues resolved

Petco was first mentioned on PissedConsumer on Feb 17, 2008 and since then this brand received 897 reviews. It is 696 reviews more than Conscious Pets received since Sep 3, 2018.

Conscious Pets and Petco Consumer Ratings

102 out of 503 in Pet Stores category
51 out of 503 in Pet Stores category
Product or Service Quality
67 in category
43 in category
Customer service
65 in category
49 in category
Value for money
68 in category
39 in category

According to consumer ratings and reviews, Petco ranks 51 points higher in the Pet Stores category than Conscious Pets. People gave Conscious Pets 1.1 stars for Product or Service Quality criterion in Pet Stores category and it is 48 points higher than the worst rated brand in this category. At the same time, Petco was rated 1.9 stars for Product or Service Quality criterion in this category and it is 72 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Petco has a higher rating than Conscious Pets. Regarding Value for money criterion, consumers gave Conscious Pets 1.1 stars and it is 58% worse than other in category. Petco however was rated 2.2 stars and it is 66% greater than other in category.

Conscious Pets and Petco Rating Details

Product or Service Quality
1.1 (103 reviews)
1.9 (211 reviews)
Reviewer's quote

Ordered and paid for a product 9 months ago. Every time I email to enquire why it hasn't arrived I got an excuse of "sorry we forgot to send it". Been told 5 times they will re-mail it...

Lisa G

These incompetent jokers just cut our Dog's ear essentially in half with a scissors--no joke. They lied and tried to cover it up on top of everything. They have no business grooming any animal of any type.We are pursuing legal action against them, but I encourage anyone who loves animals like we do...

Customer service
1.1 (102 reviews)
1.7 (291 reviews)
Reviewer's quote

...Please let us know if you need further assistance! Thank you so much! -- Conscious Pets Team Customer Support E: contact@consciouspets. com W: www. consciouspets...

mark b

...I immediately called customer service and was told they would not cancel my order. I was then informed that I could return the products to a Petco store for refund minus the cost of shipping. When the co mpany was Smith &Foster I never had this problem..

Michael G
Value for money
1.1 (95 reviews)
2.2 (180 reviews)
Reviewer's quote



I tried for hours on line to order enough items to get too $100. Sometimes the items weren’t available on line or sometimes the item wasn’t on that list...Then I tried to order items to be picked up in the store, and that was a total joke...I spent hours trying, then just got fed up and went to the...

Louie G

Conscious Pets and Petco Pros and Cons

  • Idea of the toy
  • Ease of ordering
  • Design
  • Product
  • Variety of goods for sale
  • Clean
  • Deceptive business practices
  • Fact that they will not deliver the product or refund
  • Took forever for delivery and then the products were cheap junk
  • Poor customer service
  • How dog was handled
  • Treatment to pets

Conscious Pets and Petco Most Positive Reviews

Top rated reviews

Received Milo ball. It never worked. I contacted the company three or four times and received emails saying they would...


Every time I patronize Kernersville Petco, I have an extremely positive experience. The staff are always polite, friend...

Conscious Pets and Petco Most Critical Reviews

Lowest rated reviews

Ordered toy for my dog in May . Item never arrived . Ive contacted the so called Company and have been told my refund...


First time to Petco... A brand new Riverside store opened in Fresno and thought I would try their grooming services...

Conscious Pets and Petco Latest Reviews

Recent published reviews

I wrote them asking about the material, where its sourced and where the bed is made. They ducked the questions. See here...

Read all 201 reviews

I bought two bearded dragons from Petco one day apart. They are both a little over two months ago. ( or so we were...

Read all 897 reviews

Conscious Pets and Petco Products and Services

Most reviewed product and services
  • Conscious Pets Milo Activation Ball Pet Toy (61 reviews)
  • Conscious Pets Pet Toy (47 reviews)
  • Conscious Pets Shipping Service (33 reviews)
  • Petco Grooming Service (109 reviews)
  • Petco Customer Care (92 reviews)
  • Petco Manager (88 reviews)