PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Conscious Pets and LL Bean as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Conscious Pets
LL Bean

Conscious Pets and LL Bean Overview

Total reviews
204
176
Company responses
0
0
Issues resolved
0
3

Conscious Pets and LL Bean Consumer Ratings

Rank
117 out of 370 in Pet Stores category
341 out of 2007 in Footwear and Clothing category
Customer service
73 in category
280 in category
Product or Service Quality
78 in category
331 in category
Delivery Service
63 in category
230 in category
Value for money
79 in category
329 in category

Conscious Pets and LL Bean Rating Details

Customer service
1.1 (103 reviews)
1.6 (91 reviews)
Reviewer's quote

...never received the product customer service line is a recording email communication must be automated they refuse to send me refund. they promise to reorder it for me, but it never arrives. I have clearly asked for refund...

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...Great products and customer service, until about two years ago. What happened? Did they get a *** new CEO? What gives? Products are cheap, clothes are just plain old ugly &;;;;;;; frumpy, they wont accept returns and honor their own policy..

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Product or Service Quality
1.1 (103 reviews)
1.9 (82 reviews)
Reviewer's quote

...The milo nest dog beds are made of high quality cotton like fillers. The fluffiness of the bed will surely cuddle your pet. We assure you that your pet will love it...

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...When I called and asked Customer Service about this, they had no response other than I dont know why this happened..

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Delivery Service
1.1 (96 reviews)
2.2 (73 reviews)
Reviewer's quote

Very poor service and poor quality items. They tell you you can get a refund but you never get a refund from this company. They are a Scam!..

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...When I asked why, they said that the customer service rep was new and told me incorrect info. I would not be receiving a replacement jacket. I referred them to their return policy that states 100% returns accepted if returned within a year with proof of payment...

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Value for money
1.1 (95 reviews)
2.1 (79 reviews)
Reviewer's quote

When they found out we moved since the original order placed they told us we could not get a replacement or a refund of money. If we had received the order in a decent timeframe the change of address would not even be an issue. There are much more people/pet friendly businesses that will honor...

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...They have my money. They don't care if I am happy or not..

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Conscious Pets and LL Bean Pros and Cons

Pros
  • Idea of the toy
  • Idea of toy
  • Idae of toy
  • Product selection online
  • Prodcut selection
  • Products
Cons
  • Deceptive business practices
  • Fact that they will not deliver the product or refund
  • Took forever for delivery and then the products were cheap junk
  • Poor customer service
  • Way it currently operates
  • Quality of products in decline

Conscious Pets and LL Bean Most Positive Reviews

Top rated reviews
5

Received Milo ball. It never worked. I contacted the company three or four times and received emails saying they would...

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5

I am wondering why LL Bean is charging $49 for a woman's flannel shirt. I have bought flannel shirts from them for...

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No votes
5

The manager named kevin that workes at ll bean . Is being really aggressive to me andhes being negitive to his...

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Conscious Pets and LL Bean Most Critical Reviews

Lowest rated reviews
1

Ordered toy for my dog in May . Item never arrived . Ive contacted the so called Company and have been told my refund...

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1

I returned a sled to llbean they sent me the return postage for 6.50 my grandson knew he was getting a new one...now...

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1

Ordered 2 items, took ages to arrive and when they did they don’t work - ignore your emails - avoid them

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1

Received a clear coupon for 20% off (coupon had a few exclusions: lessons, etc.)after signing up for email promos...

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Conscious Pets and LL Bean Latest Reviews

Recent published reviews
No votes

DO NOT BUY from this company. Ordered several toys and boots. Boots never arrived. One ball broken and they sent...

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1

I bought a bathing suit from the Bean a few months ago, in Feb. I wore it once. It started to discolor and it bled. It...

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1.3

This toy is unsafe. The zipper pulls could easily be pulled off, ingested and cause intestinal blockage. I have sent 3...

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1

We used to love this company. Once even had a business account here. Great products and customer service, until about...

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Conscious Pets and LL Bean Products and Services

Most reviewed product and services
  • Conscious Pets Milo Activation Ball Pet Toy (62 reviews)
  • Conscious Pets Pet Toy (47 reviews)
  • Conscious Pets Shipping Service (33 reviews)
  • Ll Bean Customer Care (33 reviews)
  • Ll Bean Shipping Service (22 reviews)
  • Ll Bean Boots (9 reviews)