PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Conscallhome and Icsolutions as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Conscallhome and Icsolutions Overview

Total reviews
Company responses
Issues resolved

Icsolutions was first mentioned on PissedConsumer on Dec 30, 2009 and since then this brand received 301 reviews. It is 186 reviews more than Conscallhome received since Mar 12, 2010.

Conscallhome and Icsolutions Consumer Ratings

160 out of 1909 in Telecommunications category
229 out of 1909 in Telecommunications category
197 in category
234 in category
Price Affordability
230 in category
273 in category
Customer service
65 in category
120 in category

According to consumer ratings and reviews, Conscallhome ranks 69 points higher in the Telecommunications category than Icsolutions. People gave Conscallhome 1.9 stars for Website criterion in Telecommunications category and it is 333 points higher than the worst rated brand in this category. At the same time, Icsolutions was rated 1.7 stars for Website criterion in this category and it is 296 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Conscallhome has a higher rating than Icsolutions. Regarding Customer service criterion, consumers gave Conscallhome 2.1 stars and it is 88% greater than other in category. Icsolutions however was rated 1.6 stars and it is 77% greater than other in category.

Conscallhome and Icsolutions Rating Details

1.9 (23 reviews)
1.7 (98 reviews)
Reviewer's quote

Everything went great on my phonecall


The website keeps giving me the run around and whenever I try to call for customer service I am put through the wringer with a very lengthy automated system. And there when I'm finally am put through, I am waiting for a long long time for someone to pick up the stupid phone and then when they do I...

Price Affordability
1.8 (23 reviews)
1.6 (63 reviews)
Reviewer's quote

Nothing has taken place and I'm really ready to snap out they keep claiming it's in review FOR WHAT it wasn't reviewed when they took my damn money


I’ve been waiting since July for a refund. Where is it.

Michelle m
Customer service
2.1 (23 reviews)
1.6 (110 reviews)
Reviewer's quote

...made on their part the absolute worst worst way to go find another way all they care about is taking your money and has no regard for compromise crappiest customer service I've ever experienced in my whole...


Can add funds or talk to anyone phone just hangs when transfer to customer service..


Conscallhome and Icsolutions Pros and Cons

  • Service
  • Ability to stay in touch with incarerated family members
  • Shows a lack of explaining services that cost a fee
  • Lack of follow up
  • Being able to speak to my loved one which is incarcerated
  • Terrible customer service
  • Take your money
  • Not refunding me my money
  • Poor customer service
  • Poor system difficult to use unhelpful support people
  • Failure of the product

Conscallhome and Icsolutions Most Positive Reviews

Top rated reviews

Cons call home is a very bright spot in an otherwise horrible situation for us. They have done everything they have...


My name is mr. Saunders, and I paid five dollars and it came to $11 for 15 minutes ,my daughter calls and we talk for...

Conscallhome and Icsolutions Most Critical Reviews

Lowest rated reviews

I opened an account with conscallhome in hopes of spending less on calls from my boyfriend. At first I thought I was...


I have used this horrible "service" because i need to. The cost is much to high for the no quality service and a burden...

Conscallhome and Icsolutions Latest Reviews

Recent published reviews

It doesn't use my 100 min.

Read all 115 reviews

My daughter pushed wrong # on a incoming call from my husband at Bartow co jail. Which now blocks any calls from that...

Read all 301 reviews

Conscallhome and Icsolutions Products and Services

Most reviewed product and services
  • Conscallhome Inmate Phone Service (17 reviews)
  • Conscallhome Customer Care (8 reviews)
  • Icsolutions Inmate Phone Service (79 reviews)
  • Icsolutions Account (63 reviews)
  • Icsolutions Customer Care (18 reviews)