PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Conscallhome and Global Tel Link as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Global Tel Link

Conscallhome and Global Tel Link Overview

Total reviews
Company responses
Issues resolved

Global Tel Link was first mentioned on PissedConsumer on Sep 26, 2008 and since then this brand received 245 reviews. It is 130 reviews more than Conscallhome received since Mar 12, 2010.

Conscallhome and Global Tel Link Consumer Ratings

160 out of 1908 in Telecommunications category
194 out of 1908 in Telecommunications category
Price Affordability
232 in category
176 in category
Customer service
66 in category
129 in category
199 in category
210 in category

According to consumer ratings and reviews, Conscallhome ranks 34 points higher in the Telecommunications category than Global Tel Link. People gave Conscallhome 1.8 stars for Price Affordability criterion in Telecommunications category and it is 273 points higher than the worst rated brand in this category. At the same time, Global Tel Link was rated 2.1 stars for Price Affordability criterion in this category and it is 329 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Conscallhome has a higher rating than Global Tel Link. Regarding Website criterion, consumers gave Conscallhome 1.9 stars and it is 61% greater than other in category. Global Tel Link however was rated 1.8 stars and it is 58% greater than other in category.

Conscallhome and Global Tel Link Rating Details

Price Affordability
1.8 (23 reviews)
2.1 (74 reviews)
Reviewer's quote

Nothing has taken place and I'm really ready to snap out they keep claiming it's in review FOR WHAT it wasn't reviewed when they took my damn money


Dear Sir,Having a loved one in jail, particularly a woman, is stressful and expensive and enough of an ordeal no matter the reason or question odnguilt or innocence. I have had 4 months with my Fiancé in oc jail and she has yet to learn of a sentence or even have her case offered on. So when I am...

Customer service
2.1 (23 reviews)
1.6 (81 reviews)
Reviewer's quote

...made on their part the absolute worst worst way to go find another way all they care about is taking your money and has no regard for compromise crappiest customer service I've ever experienced in my whole...


...then when i call customer service they tell me that im havent called the right place and theres nothing they can do..

1.9 (23 reviews)
1.8 (74 reviews)
Reviewer's quote

Everything went great on my phonecall


I am so over people and their poor *** customer service mind you I had this service for over 10 years My oldest was in PA for 10 years. I experienced PA switching to Securus, n leaving GTl as messaging which did not make sense why not leave that on JPAY. So I call them n tell them my sons calls...


Conscallhome and Global Tel Link Pros and Cons

  • Service
  • Ability to stay in touch with incarerated family members
  • Talking to my loved one
  • I am grateful to communicate with my loved one
  • Messaging my som
  • Terrible customer service
  • Take your money
  • Not refunding me my money
  • Not having my check posted to account
  • Not getting credit for calls that did not conect
  • No calls from my inmate

Conscallhome and Global Tel Link Most Positive Reviews

Top rated reviews

Cons call home is a very bright spot in an otherwise horrible situation for us. They have done everything they have...


I am no longer with the man and dont need the money on my number any more

Conscallhome and Global Tel Link Most Critical Reviews

Lowest rated reviews

I opened an account with conscallhome in hopes of spending less on calls from my boyfriend. At first I thought I was...


GTL charged my credit card, told me it was declined and didn't credit my account. I called customer service and was told...

Conscallhome and Global Tel Link Latest Reviews

Recent published reviews

It doesn't use my 100 min.

Read all 115 reviews

i was looking to make one phone call to my boyfriend and globel tell link charged me 45 dollars u just wanted one

Read all 245 reviews

Conscallhome and Global Tel Link Products and Services

Most reviewed product and services
  • Conscallhome Inmate Phone Service (17 reviews)
  • Conscallhome Customer Care (8 reviews)
  • Global Tel Link Inmate Phone Service (65 reviews)
  • Global Tel Link Account (49 reviews)
  • Global Tel Link Customer Care (37 reviews)