PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SolarCity and Conns as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SolarCity
Conns

SolarCity and Conns Overview

Total reviews
63
865
Company responses
0
0
Issues resolved
3
8

Conns was first mentioned on PissedConsumer on Jun 4, 2007 and since then this brand received 865 reviews. It is 802 reviews more than SolarCity received since Nov 20, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with SolarCity customer support team than with Conns customer service.

SolarCity and Conns Consumer Ratings

Rank
92 out of 1058 in Utility category
85 out of 614 in Supermarkets and Malls category
Customer service
131 in category
73 in category
Staff
88 in category
59 in category
Website
93 in category
63 in category

SolarCity and Conns Rating Details

Customer service
1.2 (35 reviews)
1.3 (342 reviews)
Reviewer's quote

...I guess a loud clanking noise is not part of the Tesla customer service concern until a panel breaks and flies loose, hits someone or something. Its only production! production! production! Money! money! money!..

John B

...The customer service person told me my balance would go up to 10,000 because I didn't pay the cash option within the year. I have already paid 4000 for furniture I don't even have anymore. Don't deal with Conns...

Leisa C
Staff
1.5 (32 reviews)
1.6 (269 reviews)
Reviewer's quote

I kept getting a busy signal after going through the automated menu. Once the I got through without the busy signal I waited 18 minutes. I couldn’t wait any longer so I had to hang up.Very frustrating

Dulce

...Their staff is friendly but that's all they have got going for them. If you read this review and shop anyway buyer beware make sure you GET EVERYTHING IN WRITING..

PissedConsumer1427320
Website
2 (31 reviews)
1.9 (312 reviews)
Reviewer's quote

My actual bill (pdf) says I owe $50 however the billing summary page on the website says that I need to pay $ 90. I have no missed payments and there is no explanation for the $40 discrepancy. They have a link to contact customer service on their website and when I selected that I received a...

Andi L

00 rebate from the company either by mail or website. When we asked about it today they told us "no that is only for the pedastool" The manager that was there last nite was more concerned with talking to all the employees at the counter and not watching the new associate selling us the product or...

Shadiamond

SolarCity and Conns Pros and Cons

Pros
  • Customer service
  • When its running its good
  • Product
  • Stores staff
  • Price advertised
  • Product and ease of financing
Cons
  • Lack of satisfactory resolution
  • Customer service
  • Resolution for problem of high utility bills
  • Customer service
  • Service or dishonesty
  • Unwilling to solve problems

SolarCity and Conns Most Positive Reviews

Top rated reviews
5

Dear Sir,
I want to start business in India. so can we do business with you.
yogesh3915@gmail.com
mb:+91-9527494719

5

It started when I paid off my account. My money was taken from my account twice. 1,140 dollars taken out twice. Wiped...

SolarCity and Conns Most Critical Reviews

Lowest rated reviews
1

Buyer beware:
Being there is a lot of solar companies a person can go with Please Please don't go with Solar city they...

1

On 8/17/14 My roommate and I went into a Conns store here in Phoenix AZ we went in just to look not ready to buy yet....

SolarCity and Conns Latest Reviews

Recent published reviews
1

I kept getting a busy signal after going through the automated menu. Once the I got through without the busy signal I wa...

Read all 63 reviews
1

Technician 3rd trip to replace a part in my refrigerator,it’s not getting cold in bottom portion. This time wrong part...

Read all 865 reviews

SolarCity and Conns Products and Services

Most reviewed product and services
  • Solarcity Customer Care (18 reviews)
  • Solarcity Residential Electricity Supply (4 reviews)
  • Solarcity Solar Power System (3 reviews)
  • Conns Customer Care (96 reviews)
  • Conns Delivery Service (52 reviews)
  • Conns Repair (37 reviews)