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Conns

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 669 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Stores staff 5
  • Price advertised 5
  • Product and ease of financing 5
  • Salesman was great 2
  • Salesperson 2

Customers don't like

  • Customer service11
  • Any aspect of the transaction4
  • Delivery4
  • Service or dishonesty4
  • Unwilling to solve problems4
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Sears

Supermarkets and Malls
  • 20 ISSUES RESOLVED
  • 4590 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service70
  • Delivery experience27
  • Home delivery17
  • Service17
  • Whole process8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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