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Conns

Supermarkets and Malls
  • 7 ISSUES RESOLVED
  • 723 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Stores staff 6
  • Product and ease of financing 5
  • Price advertised 5
  • Salesperson 2
  • Salesman was great 2

Customers don't like

  • Customer service25
  • Unwilling to solve problems4
  • Service or dishonesty4
  • Delivery4
  • Any aspect of the transaction4
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Sears

Supermarkets and Malls
  • 20 ISSUES RESOLVED
  • 4875 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service163
  • Delivery experience27
  • Service17
  • Home delivery16
  • Lack of accountability9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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