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Conns

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 632 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Stores staff 5
  • Price advertised 5
  • Product and ease of financing 5
  • Local store was great 2
  • Salesperson 2

Customers don't like

  • Customer service22
  • Service or dishonesty10
  • Any aspect of the transaction7
  • Misled7
  • Warranty5
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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1746 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics30
  • Defective product22
  • Customer service15
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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