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Conns

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 761 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Stores staff 6
  • Product and ease of financing 5
  • Price advertised 5
  • Local store was great 3
  • Salesperson 2

Customers don't like

  • Customer service25
  • Service or dishonesty5
  • Unwilling to solve problems4
  • Delivery4
  • Any aspect of the transaction4
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Rooms To Go

Furniture and Decor
  • 11 ISSUES RESOLVED
  • 1986 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Sales representative 15
  • Showroom 10
  • Good price 8
  • Friendly sales person 8
  • Attentive sales person 8

Customers don't like

  • Horrible customer service40
  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service14
  • Defective product11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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