Conns vs Restoration Hardware

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Conns

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 586 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Price advertised 5
  • Product and ease of financing 5
  • Stores staff 4
  • Local store was great 2
  • Salesperson 2

Customers don't like

  • Customer service21
  • Service or dishonesty9
  • Any aspect of the transaction7
  • Misled7
  • Warranty5

Products by Conns

No items

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Restoration Hardware

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 219 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Beautiful design 7
  • In-store sales agent 4
  • Design is beautiful 3
  • Furniture and bed linens 3
  • In-store staff 1

Customers don't like

  • Quality14
  • Terrible customer service9
  • Telephone customer service8
  • Wherehouse customer response6
  • Order pushed 5 times4

Products by Restoration Hardware

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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