PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rent A Tire and Conns as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rent A Tire
Conns

Rent A Tire and Conns Overview

Total reviews
120
921
Company responses
0
0
Issues resolved
0
8

Rent A Tire and Conns Consumer Ratings

Rank
87 out of 387 in Rentals category
95 out of 321 in Supermarkets and Malls category
Customer service
51 in category
84 in category
Discounts and Special Offers
73 in category
79 in category
Diversity of Products or Services
61 in category
86 in category
Value for money
57 in category
88 in category

Rent A Tire and Conns Rating Details

Customer service
1.4 (55 reviews)
1.3 (376 reviews)
Reviewer's quote

...Horrible customer service, 8 hours of waiting to just put on new wheels. a badly shaven off car, and it still scrapes when turning and the fender flew off..

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...HORRIBLE CUSTOMER SERVICE. I will be making a complaint to the BBB..

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Discounts and Special Offers
1.5 (49 reviews)
1.7 (236 reviews)
Reviewer's quote

...well I came to the other location arrived at 2:00 was told the tech was on lunch came back at 3:30 was told the tech was still at lunch *** this should be special consideration since they *** up the first time and I was trying to avoid all this on my vacation with my family and all I need is a correction...

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...this place is special. This department is a waste of help and upholding standards. We are now down to our second service call in less than 4 months...

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Diversity of Products or Services
1.9 (49 reviews)
2 (352 reviews)
Reviewer's quote

Then they added products we didnt ask for waant given an option to purchase or approve even a tire wrench . all the I was added after they put the tires on a contract wasnt even ready til the next day to sign. So if you can fix the problem and make it so the actual payment applies to the total id...

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I have completed my payment of $2400 for the products I selected at Conn's. Due to requested deferments, Conn's is now collecting $2400 in interest/fees in which I must pay because I care about my credit. I believe this is unethical and inhumane but Conn's has justified this practice...

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Value for money
1.7 (47 reviews)
1.7 (303 reviews)
Reviewer's quote

I told him that they have been illegally taking money out of my account because I didn't authorize it and he told me that I had a point but I need to come up to the shop. I asked him come up to the shop for what he then replied do the right thing and come put a card on file. This goes to show that...

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...They cheated me out of a lot of money (on a cash option) told me they were called before the cash option expired. Never call and lied about everything. They also hang up on you and show you absolutely no respect...

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Rent A Tire and Conns Pros and Cons

Pros
  • It before never had a issue
  • Speed and quilty of the installation
  • Smile while they talk to you
  • Stores staff
  • Price advertised
  • Product and ease of financing
Cons
  • Threats about the police with late payments
  • Customer service
  • Bad customer services
  • Customer service
  • Service or dishonesty
  • Unwilling to solve problems

Rent A Tire and Conns Most Positive Reviews

Top rated reviews
5

The store on lancaster(store#4) is very professional and knowledgeable. Awsome staff. Good looking out store#4!

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5

It started when I paid off my account. My money was taken from my account twice. 1,140 dollars taken out twice. Wiped...

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5

Rent a tire are awesome they take care of you especially on 43rd n Thomas Tino very understanding and great customer...

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5

I am one pymt away from paying off my Conn’s credit line & will Never buy there again! The store employees are not that...

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Rent A Tire and Conns Most Critical Reviews

Lowest rated reviews
1

I bought $4200 rims and they automatically withdraw 200 every week from my account and not mention that i gave them...

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1

On 8/17/14 My roommate and I went into a Conns store here in Phoenix AZ we went in just to look not ready to buy yet....

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1

I bought 24 in tires and rims . the manager John is rude arrogent and very UNPROFESSIONAL. Does not know how to...

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1

I forgot to say with my other complaint. My mattress that was suppose to be the message queen mattress I found out when...

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Rent A Tire and Conns Latest Reviews

Recent published reviews
No votes

Some time in March of this year, your technician,at the Bellaire store in Houston Texas, broke one of the stems on my 20...

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1

tv malfunctioned three days after purchase and service people came to look at the tv and cracked it in the process now...

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1

Brand new 24 inch rims came with no weights on them so now my whole *** truck is shaking

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1

This is the worst company I have ever dealt with in my life. They are so full of lies and deceit. They cheated me out of...

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Rent A Tire and Conns Products and Services

Most reviewed product and services
  • Rent A Tire Customer Care (17 reviews)
  • Rent A Tire Manager (11 reviews)
  • Rent A Tire Tire Leasing (6 reviews)
  • Conns Customer Care (101 reviews)
  • Conns Delivery Service (54 reviews)
  • Conns Repair (39 reviews)