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Conns

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 631 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Stores staff 5
  • Price advertised 5
  • Product and ease of financing 5
  • Local store was great 2
  • Salesperson 2

Customers don't like

  • Customer service22
  • Service or dishonesty10
  • Any aspect of the transaction7
  • Misled7
  • Warranty5
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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1621 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service11
  • Waste of time7
  • Policy6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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