PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Conns and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Conns
Home Depot

Conns and Home Depot Overview

Total reviews
932
2885
Company responses
0
0
Issues resolved
8
33

Conns and Home Depot Consumer Ratings

Rank
99 out of 332 in Supermarkets and Malls category
68 out of 332 in Supermarkets and Malls category
Customer service
83 in category
73 in category
Product or Service Quality
81 in category
70 in category
Diversity of Products or Services
86 in category
54 in category
Website
70 in category
48 in category

Conns and Home Depot Rating Details

Customer service
1.3 (379 reviews)
1.5 (1038 reviews)
Reviewer's quote

...HORRIBLE CUSTOMER SERVICE. I will be making a complaint to the BBB..

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...Awful customer service..

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Product or Service Quality
1.6 (361 reviews)
2 (833 reviews)
Reviewer's quote

tv malfunctioned three days after purchase and service people came to look at the tv and cracked it in the process now they are claiming I cracked the tv and are refusing to repair or replace tv..

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...This renovation is characterized by shabby workmanship: damaged alarm system on the window (north side); needed alarm company service call for, which I had to pay; have timeline proof. Large delays. Poor grouting job multiple gaps; workers worked dirty, left large quantity of garbage...

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Diversity of Products or Services
2 (355 reviews)
2.6 (768 reviews)
Reviewer's quote

I have completed my payment of $2400 for the products I selected at Conn's. Due to requested deferments, Conn's is now collecting $2400 in interest/fees in which I must pay because I care about my credit. I believe this is unethical and inhumane but Conn's has justified this practice...

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...I was contacted by Green Star Services and set an appointment. I went with this much higher cost company thinking the installation would seamless and quality. This was far from what I got, it seemed immediately that this was not a professional crew...

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Website
1.9 (336 reviews)
2.4 (806 reviews)
Reviewer's quote

...While on the phone with her, I had my checking account open and their website open to see it. Conn's website reflected the pending payment but my debit Card payment did not show on my checking. I told Cathy which she told me to refresh my screen but I'd closed and reopened 3 times...

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This information was misleading as the local website was showing now the package was on backorder until August 22nd, this shows a total disregard for the customer time and a blatant disrespect. At the time I was ordering the appliance package on April 22nd , the website was not showing that the...

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Conns and Home Depot Pros and Cons

Pros
  • Stores staff
  • Price advertised
  • Product and ease of financing
  • Location of store
  • Location
  • Product availability
Cons
  • Customer service
  • Service or dishonesty
  • Unwilling to solve problems
  • Customer service
  • Lack of customer service
  • Unwilling to fix problem

Conns and Home Depot Most Positive Reviews

Top rated reviews
5

It started when I paid off my account. My money was taken from my account twice. 1,140 dollars taken out twice. Wiped...

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5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

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5

I am one pymt away from paying off my Conn’s credit line & will Never buy there again! The store employees are not that...

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5

The lady that work at the self service on this moment at the Bird road and 112 ave miami.Florida.
Has a complete lack of...

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Conns and Home Depot Most Critical Reviews

Lowest rated reviews
1

On 8/17/14 My roommate and I went into a Conns store here in Phoenix AZ we went in just to look not ready to buy yet....

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1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

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1

I forgot to say with my other complaint. My mattress that was suppose to be the message queen mattress I found out when...

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1

I miscalculated when I bought over $150 in tiles (25 boxes) and didn't have use for $70 worth of leftover (11 boxes), an...

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Conns and Home Depot Latest Reviews

Recent published reviews
1

Everytime i try to paid my bill. they are so rude, at the Manhattan Store, they never can find my account, and went i...

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1.6

Home Depot should be aware of all the trouble we had during a large kitchen renovation job performed during the period o...

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No votes

Everytime i try to paid my bill, they is so rude, at the Manhattan store, they never can found my account, and went i...

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2.6

I asked about price on merchandise on clearance rack and it took forever for a manager to be tracked down to tell me tha...

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Conns and Home Depot Products and Services

Most reviewed product and services
  • Conns Customer Care (101 reviews)
  • Conns Delivery Service (54 reviews)
  • Conns Repair (39 reviews)
  • Home Depot Customer Care (250 reviews)
  • Home Depot Delivery Service (184 reviews)
  • Home Depot Installation (169 reviews)