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Conns

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 770 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Stores staff 7
  • Product and ease of financing 5
  • Price advertised 5
  • Local store was great 3
  • Salesperson 2

Customers don't like

  • Customer service25
  • Service or dishonesty5
  • Unwilling to solve problems4
  • Delivery4
  • Any aspect of the transaction4
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Fingerhut

E-commerce
  • 3 ISSUES RESOLVED
  • 763 TOTAL REVIEWS
  • $59.3K CLAIMED LOSSES
  • $328 AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Never again at this point 6
  • Easy payment option 5
  • Ticked off 4
  • Credit offer 4
  • Pppsssshhhhhhh 2

Customers don't like

  • Poor customer service14
  • Uphelpful supervisor4
  • Accounting procedures4
  • Will rip you off3
  • Extremely poor customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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