PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Med Express and Concentra as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Med Express
Concentra

Med Express and Concentra Overview

Total reviews
196
187
Company responses
0
0
Issues resolved
0
0

Med Express was first mentioned on PissedConsumer on Mar 26, 2012 and since then this brand received 196 reviews. It is 9 reviews more than Concentra received since Jan 10, 2015.

Med Express and Concentra Consumer Ratings

Rank
311 out of 2944 in Hospitals, Clinics and Medical Centers category
379 out of 2944 in Hospitals, Clinics and Medical Centers category
Staff
273 in category
326 in category
Customer service
235 in category
243 in category
Product or Service Quality
209 in category
250 in category

According to consumer ratings and reviews, Med Express ranks 68 points higher in the Hospitals, Clinics and Medical Centers category than Concentra. People gave Med Express 1.6 stars for Staff criterion in Hospitals, Clinics and Medical Centers category and it is 466 points higher than the worst rated brand in this category. At the same time, Concentra was rated 1.3 stars for Staff criterion in this category and it is 413 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Med Express has a higher rating than Concentra. Regarding Product or Service Quality criterion, consumers gave Med Express 1.6 stars and it is 72% greater than other in category. Concentra however was rated 1.3 stars and it is 66% greater than other in category.

Med Express and Concentra Rating Details

Staff
1.6 (100 reviews)
1.3 (110 reviews)
Reviewer's quote

...Those two staff members should be ashamed of themselves for how they treated my handicapped son and I..

Samantha D

One doctor on staff on a Saturday. Waited two hours to see the dr and I was the third person of the day!!..

PissedConsumer1714594
Customer service
1.4 (94 reviews)
1.3 (106 reviews)
Reviewer's quote

I went to the greensburg location for what I thought was a bad virus. I hadn’t kept anything down since Thursday evening and worried I was dehydratedWent to register and said what my concern was.Was turned away and said they wouldn’t see me.. I asked why- they took my insurance and I had a credit...

PissedConsumer1277003

...i asked the service desk if i can run to get my charger...

Benjamin C
Product or Service Quality
1.6 (89 reviews)
1.3 (100 reviews)
Reviewer's quote

I went into medexpress for a possible UTI and they told me I tested positive, so they put me on the medication I needed. A couple days later I receive a call back to tell me the medicine they put me on wasn’t effective in treating my infection and they put me on something stronger. After that...

PissedConsumer1312662

...not listening to patient is bog problem with this place do go were poor service..

PissedConsumer1662841

Med Express and Concentra Pros and Cons

Pros
  • Location to our home
  • Convenience of the location
  • Hours
  • Staff
  • Staff seemed concerned
  • Low wait time
Cons
  • Bad service
  • Staff
  • Refused to provide treatment
  • Wait time
  • No respect for my time
  • Staff

Med Express and Concentra Most Positive Reviews

Top rated reviews
5

I had to visit MedExpress yesterday, September 1st because I couldn't get an appointment w my PCP! All the staff at...

5

Wait time was reasonable due that it is a high impact metro Atlanta area. I feel the facility I visted on highway 42 in...

Med Express and Concentra Most Critical Reviews

Lowest rated reviews
1

I woke up on a Sunday with UTI symptoms so I went to a Med Express in Woodbury, NJ to get antibiotics because I really...

1

Avoid it like the plague. Don't even think about going to this place. This place is a joke. Went for pre employment phys...

Med Express and Concentra Latest Reviews

Recent published reviews
1.1

Was denied an antibiotic...I am 65 yr old female ...fragile health...heart issues...cancer survivor..told nurse...

Read all 196 reviews
1

One doctor on staff on a Saturday. Waited two hours to see the dr and I was the third person of the day!!

Read all 187 reviews

Med Express and Concentra Products and Services

Most reviewed product and services
  • Med Express Doctor (39 reviews)
  • Med Express Medical Care (34 reviews)
  • Med Express Customer Care (23 reviews)
  • Concentra Customer Care (52 reviews)
  • Concentra Medical Care (26 reviews)
  • Concentra Dot Physical Medical Examination (16 reviews)