Complaintsboard vs Xfinity

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  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $96.6K CLAIMED LOSSES
  • $32.2K AVERAGE LOSS

Not enough votes to show an average rating

Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Did have better customer service before 1
  • Tried to help me only at the beginning 1

Customers don't like

  • Have no email address available for contact1
  • Policies regarding posters1
  • Shut down their facebook messaging service1
  • Steal reviews from other websites which is illegal1
  • Website has a big problem in uploading documents1

Products by Complaintsboard

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Xfinity

Telecommunications
  • 2 ISSUES RESOLVED
  • 460 TOTAL REVIEWS
  • $56.2K CLAIMED LOSSES
  • $525 AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Internet speed 5
  • Hearing of same horrible experience from others 3
  • Installer 3
  • That i was not only one being screwed 3
  • Promotional prices 2

Customers don't like

  • Customer service11
  • Service9
  • Poor customer service8
  • Service does not work7
  • Unwillingness to rectify situation7

Products by Xfinity

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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