Complaintsboard vs Rise Broadband

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  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $96.6K CLAIMED LOSSES
  • $32.2K AVERAGE LOSS

Not enough votes to show an average rating

Diversity of Products or Services
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Did have better customer service before 1
  • Tried to help me only at the beginning 1

Customers don't like

  • Have no email address available for contact1
  • Policies regarding posters1
  • Shut down their facebook messaging service1
  • Steal reviews from other websites which is illegal1
  • Website has a big problem in uploading documents1

Products by Complaintsboard

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Rise Broadband

Telecommunications
  • 2 ISSUES RESOLVED
  • 471 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.6
Diversity of Products or Services
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 6
  • Techs are fine 6
  • Good techs 5

Customers don't like

  • Stability issues and below paid for speed12
  • Slow speeds11
  • Not meeting speed paid for10
  • Substandard service10
  • Less than 30 percent of paid for speed consistently9

Products by Rise Broadband

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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