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  • 2 ISSUES RESOLVED
  • 221 TOTAL REVIEWS
  • $13.2K CLAIMED LOSSES
  • $473 AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Great value for the money 1
  • Excellent customer service 1

Customers don't like

  • Door-to-door approach of selling7
  • Rude customer service3
  • Dishonesty about lowing your bill3
  • Door to door selling2
  • Additional expensive charges2
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Gexa Energy

Utility
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.6
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Original contract price 3
  • Initial contract period 1
  • Have decent prices initially 1
  • First 12 months 1

Customers don't like

  • Poor customer service5
  • Incompetency2
  • Abysmal communication2
  • No tracebility and accountability of a customer issue1
  • Business practices1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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