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Commerce Bank

1.4
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 107 TOTAL REVIEWS
Rank
88 out of 996
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    19
  • SUCCESSFUL
    63%
  • AVG CALL DURATION
    02:14
  • ISSUES RESOLVED
    14%
Top Products and Services
1.5
10 reviews
1
9 reviews
1.4
8 reviews

Wells Fargo

1.5
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1544 TOTAL REVIEWS
Rank
70 out of 996
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    07:30
  • ISSUES RESOLVED
    0%
Top Products and Services
1.2
226 reviews
1.2
203 reviews
1.3
193 reviews

How would you compare Commerce Bank vs Wells Fargo?

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Anonymous
#1690039

Right now, I can't think of anyone with customer service bad enough to compare Commerce to. For the second time in 6 weeks the password to my online account suddenly won't work and the agent at the bank's Customer No Service demanded that I cite two recent transactions. I cited about 8 but each and every one was "too old", "too recent" or just "I'm not seeing it." I've had the account since 1988 but of course that doesn't mean squat.

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