PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Commerce Bank and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Commerce Bank
Wells Fargo

Commerce Bank and Wells Fargo Overview

Total reviews
116
1569
Company responses
0
0
Issues resolved
1
0

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1569 reviews. It is 1453 reviews more than Commerce Bank received since Sep 10, 2007.

Commerce Bank and Wells Fargo Consumer Ratings

Rank
100 out of 1027 in Banks category
82 out of 1027 in Banks category
Customer service
100 in category
89 in category
Product or Service Quality
90 in category
58 in category
Website
40 in category
66 in category

According to consumer ratings and reviews, Wells Fargo ranks 18 points higher in the Banks category than Commerce Bank. People gave Commerce Bank 1.2 stars for Customer service criterion in Banks category and it is 113 points higher than the worst rated brand in this category. At the same time, Wells Fargo was rated 1.3 stars for Customer service criterion in this category and it is 124 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Wells Fargo has a higher rating than Commerce Bank. Regarding Website criterion, consumers gave Commerce Bank 2.1 stars and it is 81% greater than other in category. Wells Fargo however was rated 1.9 stars and it is 69% greater than other in category.

Commerce Bank and Wells Fargo Rating Details

Customer service
1.2 (41 reviews)
1.3 (367 reviews)
Reviewer's quote

This is the letter I sent to Customer Service after a terrible experience with their employees. Hello Customer Service department: I would like to let you know that I went to your branch office located on 3000 W 6th St. Lawrence, Kansas 66049 30 minutes before closing on10/11, (2:32 - 2:35pm ish)...

Marcia E

...My work found out what wells fa4go did to me and did not help me as their customer and they are going to close their huge account. So maybe that will be important because they did not care what happened to us, as outpr money was not enough apparently. I feel uninformed and exposed...

Angela S
Product or Service Quality
1.3 (39 reviews)
1.4 (314 reviews)
Reviewer's quote

Called in regards to my account spoke with someone by the name of ryan beckwith hands down the rudest representative i have spoken with an i have been with them for years i have filed a complaint hoping something is done about it but not holding my breath on it. People like that really can damage a...

PissedConsumer1454515

This is the worst bank ever. I had to close the account because almost clean my savings with monthly charges and the credit card is terrible I had to call every month they hide charges into your monthly payments and the courtesy charges take it away, they put it back . Be aware never get a credit...

PissedConsumer1617460
Website
2.1 (34 reviews)
1.9 (305 reviews)
Reviewer's quote

...On their website, they go further regarding their commitment to getting to know their customer by saying; “What worries them. What dreams inspire them. Then we work together to help them find the financial solutions that truly make a difference in their lives...

Shaleah

...Had to call the phone number to get help off there website. Just to find out they deleted my password. They claimed it was because of a software update...

PissedConsumer1445000

Commerce Bank and Wells Fargo Pros and Cons

Pros
  • Near home
  • How the used to operate
  • Customer service
  • Nightmare
  • Who did try to make me fell better
  • Wells fargo stole my home with no missed paymants and proof
Cons
  • Bogus fees
  • Lack of online options
  • Charged without my consent
  • Customer service
  • Incompetant
  • Rude representatives

Commerce Bank and Wells Fargo Most Positive Reviews

Top rated reviews
3.4

We have been customers here for 15+ years. Soon we will be pulling our service from this bank. 3 MONTHS ago there were...

5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

Commerce Bank and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

March 9, 2015
I made a normal checking deposit with the ATM on location 922 Walnut St. KCMO 64106. When I deposited my...

1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

Commerce Bank and Wells Fargo Latest Reviews

Recent published reviews
1

commerce bank employee helped my ruin my credit and now i have to fix this and commerce bank doesnot promise what is in...

Read all 116 reviews
1

Wells Fargo took money out of my account without my authorization. After hours on the phone and two visits to the bank...

Read all 1569 reviews

Commerce Bank and Wells Fargo Products and Services

Most reviewed product and services
  • Commerce Bank Deposit (10 reviews)
  • Commerce Bank Customer Care (9 reviews)
  • Commerce Bank Account (9 reviews)
  • Wells Fargo Account (233 reviews)
  • Wells Fargo Loan (203 reviews)
  • Wells Fargo Mortgage (197 reviews)